Business Process and IT Specialist

The
Business Process and IT Specialist
Short Term Consultant

Background

The World Bank is helping to
strengthen national efforts to reduce poverty and vulnerability by supporting
the Government of Indonesia in making informed and evidence-based policy and
program decisions. Support is channeled through a multi-donor trust fund, the
Partnership for Knowledge-based Poverty Reduction, in three ways: i) providing
poverty analytics and building analytical capacity to inform poverty and social
protection policies, programs and strategies; ii) supporting the government in
the design, implementation and evaluation of key poverty and social protection
programs; and, iii) improving the quality and accessibility of data required
for poverty analysis and policy making. This trust fund is used to provide
technical assistance and policy advice, carry out analytical work, and provide
grants to non-government think tanks and research institutions.
 Under this program, the World Bank is helping
the government to implement its vision for a national social security system
covering all Indonesians.  The system
will include universal coverage for health, pension, old age savings, death
benefits and work accident.  As part of
this effort, the Bank is helping the government to: i) design and price the new
social security programs; ii) transform existing social insurance institutions
into national social security administrators; iii) establish a strong system of
governance, oversight, supervision and control; iv) establish robust
contribution collection systems and issue unique identification numbers to all
system members.  The Bank is also working
with the government to help it establish the capacity to manage program risks and
finances to assure the programs remain solvent and are fiscally sustainable.

Job
Description

The primary objective of the Business Process and IT Specialist is to
assist PT Jamsostek with its institutional transformation to BPJS Ketenagakerjaan
(national social security administrator managing SJSN employment programs) by
assisting it with the establishment of new business processes and related IT
systems. This is necessary to support BPJS Ketenagakerjaan in managing four
nationwide social security funds covering all Indonesian workers.

I.            Main Duties and Responsibilities
The Consultant will work with the Social Protection practice team and others on all business process and IT aspects of the Bank's Social Protection Program, focusing initially on:

* Assisting the government with the transformation of PT Jamsostek to BPJS Ketenagakerjaan as part of the implementation of the national social security system (SJSN) and social security administrativebodies (BPJS)
* Working with Bappenas, the National Social Security Council (DJSN), the Ministry of Manpower and Transmigration, the Ministry of Finance and PT Jamsostek on business process and related IT issues for BPJS Employment  
* Assisting PT Jamsostek with the development of its business processes and related IT systems to support the transformation of PT Jamsostek to BPJS Ketenagakerjaan, and the management of its four social security funds and the large expansion in program membership.  Particular challenges will be the management of a new pension fund and the collection of contributions from the informal sector.

The primary responsibilities of the Business Process and IT Specialist are
to:

* Build and sustain effective relationships with senior government officials, line ministries, project implementation units, international development partners and think tanks
* Participate in the policy dialogue on social protection programs
* Participate in meetings with senior government officials and project implementation units, prepare Power Point presentations and make presentations as required
* Prepare analytical reports for the team leader and the government
* Contribute substantively to advisory work in social protection, and provide inputs to cross-sectoral studies, government strategies, etc.
* Support the overall coordination of the World Bank social protection programs in Indonesia
* Serve as an expert in business process and IT issues for social protection programs in Indonesia
* Coordinate closely with the other teams in the
World Bank to identify potential linkages between their programs and the organizational
transformation issues for BPJS Ketenagakerjaan.

The   Selected candidate will function
similarly to staff with priorities and outputs expected to change to fit
counterpart demands and priorities.  Output will generally consist of just-in-time memoranda, reports, Policy
Notes, Power Point presentations, analysis of domestic and international
experience, and comments on government-produced documents and technical
documents.

Selection Criteria:

This position will be a local hire.  It requires an individual with maturity, good judgment and the ability
to work well with teams within the Bank and with senior government
officials.  Key requirements for this
position include:

·         A
master’s degree or equivalent in a relevant discipline (MBA, Master degree in
IT)
·         Expertise
in human resources and organizational transformation issues for large
organizations. Previous experience in public organization would be highly
advantageous
·         Minimum
of fifteen years of relevant work experience. Previous experience with the
government, or donor/multi-lateral development agency projects would be highly
advantageous
·         Familiarity
with development, political, social and cultural issues in Indonesia
·         Excellent
interpersonal skills. Demonstrated ability in managing relationships with senior
Indonesian government officials, local organizations and donor agencies is
highly desirable
·         Significant
knowledge and educational background in at least one of the core social
protection areas with pensions and/or insurance experience preferred
·         Strong and
excellent English writing and speaking ability
·         Function
well independently and have the ability to professionally represent the Bank,
handle multiple tasks, meet changing priorities and deliver high-quality analysis
and work on-time
·         Ability
to work as a member of a multi-professional teamThe World Bank Group is committed to achieving
diversity in terms of gender, nationality, culture and educational
background.  Individuals with
disabilities are equally encouraged to apply.  All applications will be treated in the strictest confidence.

The
successful candidate for the Business Process and IT Specialist position will
be offered a Short Term Contract (STC) for 150 days.  The Business Process and
IT Specialist will be based in Jakarta.  The expected start date is late February, 2013. The Consultant will report on a day-to-day basis to Senior Social Protection Specialist and will work closely with the Social Protection team and
work as a part of the Human Development network located in the World Bank
Office Jakarta. The consultant will also work with the Public Sector Management
and, as needed, with the Poverty Cluster within the Poverty Reduction and
Economic Management (PREM) network in the World Bank Office Jakarta. S(he) will also report to the Country Sector
Coordinator for the Human Development Network.

To apply, please submit a CV (no more than 2-sides
long) and cover letter by email to jobsindonesia@worldbank.orgwith the subject “The Business process and IT Specialist Application”no later than February 4th 2013.