Post Title: Member
Services Manager
Organization: United
Cities and Local Governments Asia Pacific
(UCLG ASPAC)
Duty Station: UCLG
ASPAC Regional Office, Jakarta, Indonesia
Type of Contract:
Service Contract – 2 year, with possible extension
Background
United Cities and
Local Governments Asia Pacific (UCLG ASPAC) is one of the eight Regional
Sections of the United Cities and Local Governments (UCLG) which is based in Jakarta, Indonesia. UCLG is the largest association
of local governments in the world and the officially recognized voice of local
government by the United Nations. The Asia and
Pacific region is the biggest of the eight sections in UCLG with linkages to more
than 7.000 local governments. It represents well over 3.76 billion people–more
than half of the world population- and incorporates economically fast developing
countries such as China, India and Indonesia.
UCLG ASPAC is the
key knowledge management hub on local government issues in the Asia-Pacific
region. It promotes democratic local government, supports cooperation between
cities and their associations, and facilitates programs, networks and
partnerships to develop the capacity of local governments and the associations.
Moreover, UCLG ASPAC represents local governments politically within the
international community, and with the United Nations and its agencies. It also
promotes inclusive societies which safeguard equality, social and economic
justice, and sustainable community development. UCLG ASPAC is engaged in all
relevant thematic fields for nurturing sustainable development comprising
poverty alleviation, climate change, decentralization, local finance and MDGs.
UCLG ASPAC is
accepting expression of interests from qualified Manager: Member Services
candidates. The Manager will be placed at the UCLG ASPAC regional office in Jakarta and provides
support to the on-going operations and ensure high quality, accuracy and
consistency of work. The Manager reports directly to the Secretary General of
UCLG ASPAC.
Responsibilities
The Manager will
be responsible for the following:
- Developing
and maintaining the contacts of members, database and members profile
- Collecting information and developing
membership category/sub category and directories of each type of memberships
- Coordinating and processing the membership
applications
- Coordinating the preparation of biannual Executive Bureau, annual Council
and biennial Regional General Assembly Meetings with the host local governments/
associations
- Coordinating
the preparation and ensuring the completion of Regional Executive Bureau/Council/General Assembly Meeting papers
- Liaising
with UCLG World for biannual World Executive Bureau, annual Council and biennial
General Assembly participated by UCLG ASPAC President, Secretary General and
other representatives
- Supporting
the conduct of annual membership needs
survey, the evaluation of past services provision, and strategizing and
planning of new services
- Liaising
with UCLG World and Metropolis on membership fee calculation and revenues
- Liaising
with Finance Manager in collecting the membership fees
- Developing
procedures related to placement of members and foreign experts
- Being in
charge of legal and official status of the organisation
- Performing
other duties as required from time-to-time by the Secretary General
Special Requirements of the Assignment
- Minimum of a
bachelor’s degree in public administration, international relations, management,
and/or related fields
- At least three years
of professional experience in management, customer/member relations, and/or
administration
- Strong networking
and communication skills (in English)
- Computer software
skills in all basic Microsoft word applications and relevant software
- Skills in using database
software
- Ability to develop/liaise
with representatives of members, partner organizations and stakeholders and
work co-operatively with other staff members
- Ability to work
under pressure and to deadlines required
- Experience in working
in an international environment, respecting different cultures and nationalities
- Considerable domestic
and international travel may be required
Assignment Period
The assignment
will be for a period of 2 years and will commence as soon as possible
Deadline for the Application
Candidates are
expected to submit an updated CV including salary history along with the application
to the Operation Management Division of UCLG ASPAC at info@uclg-aspac.org by 15
July 2013 at the latest with subject “Member Services Manager”
Only short-listed
candidates will be contacted.
Remuneration
UCLG ASPAC will
offer a remuneration initially amounting up from IDR 62.400.000 to IDR
120.000.000 per year.
UCLG ASPAC
Operation Management Division
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