Save the Children Indonesia Vacancy: Knowledge Management System Development Consultant - Jakarta

Save the Children in Indonesia is changing for the better. We've begun to build a national organization that aims to be a strong, local, and self-sustaining voice for children in Indonesia. To this end, SC Indonesia has been designated as a “Prospect Member”. As ‘Prospect Member’ Indonesia has been identified as part of the next way of new member development, which focuses on strengthening and localizing our voice for children in strategic middle income countries. Indonesia has been authorized by member ballot to start fundraising locally as a first step towards building a financially sustainable local organization. Future work will also involve developing a strong local governance structure and building key partnerships with local government, the private sector, local civil society among others. Success of the pilot phase will set the Indonesia on a pathway to full membership. We are currently seeking to fill the following position:

 

Knowledge Management System Development Consultant

1 (one) position, based in Jakarta

Background

Save the Children's work saves and improves children's lives around the world. We work to ensure children have healthcare, food and shelter, as well as learning and child protection services when children need it most. We are committed to helping all children achieve their full potential by ensuring they grow up healthy, receive a good education, and stay safe. Securing children's rights is the foundation of our work. Millions of children around the world are denied their rights, simply because of who they are or where they are from. We know that to ensure every child has the chance for a future their rights must be upheld.

Save the Children commits to ensure that interventions for vulnerable children are impactful. To do so, we strive to promote a learning culture across the organization. We investment in knowledge management (KM) platforms systems is crucial for sharing and utilizing evidence for continuous improvement.

Globally Save the Children has developed an intranet system called OneNet. This knowledge management platform is a central repository for documents and information, which can be accessed by all staff. The OneNet site is hosted on SharePoint, the web-based collaborative platform that integrates with Microsoft Office.  Each Save the Children country has their own sub-site on OneNet.

The aim of this consultancy is to support the development of a dual language, easy to use, sub-site for Indonesia. Our aim is that this sub-site will increase uptake and usage of OneNet, be more accessible to all staff. One of the key aspects required from this KM solution is an improved end user experience and accessibility by considering the local context and using a variety of different formats (video, text,  etc.).

Objective

The KM platform development consultant hired will address (but not limited) following objectives:

• Develop the Indonesian subsite to OneNet in Bahasa & English, by developing a central landing page which links to relevant documents from the global thematic libraries, e-courses (available in Bahasa), local staff induction, local/global policies & procedures, relevant workplace groups and links to further engagement etc. (further design guidance will be provided) The KM site must take advantage of existing technology/platforms – Microsoft SharePoint, that connects to the global intranet (OneNet) rather than develop a system using new technology.
• Enhancing the sub-team site usage by improving functionality and ease of use. Ensuring that documents are easily accessible with the correct level of privacy and edit access. Where possible a standardized SharePoint team site is agreed and piloted based on best practice, with a guidance tool.
• Work in partnership with Save the Children colleague to ensure effective site maintenance and prolonged use through capacity development and 1-1 support.

Tasks

Following are expected (but not limited to) task from hired consultant:

• Review of the current KM Platform on Sharepoint/OneNet relevant with Indonesia country office including local initiatives developed by Area/Field office
• Review common documents generated by organization especially by PDQ and Implementation Department (Area/Field office)
• Facilitate meeting/workshop for KM platform development among key staffs
• Coordinate and provide inputs for KM policy development to ensure alignment with KM Platform workflow including document upload process
• Develop KM Platform using SharePoint Based Technology including identification of potential glitches
• Provide regular progress report on the SharePoint site development
• Develop guidance on the use of KM Platform for end user including how to tackle troubling shooting (if there is glitch from SharePoint based technology) and its maintenance
• Train Key Staffs to use KM Platform

Deliverables

• Documentation and research on current KM platform use, needs and gaps with proposed solutions / KM functional features
• Mock-up design of the SharePoint site architecture/features, to seek feedback
• Develop a functional KM SharePoint site
• Develop a guidance tool on KM SharePoint site use for all staff (English & Bahasa)
• Training for key staff on KM SharePoint site to maintenance
• User testing of site and redevelopment as fit

Consultant Requirement/Expertise

• Extensive experience developing SharePoint technology and relevant Microsoft application/services is essential. Relevant Microsoft certification is a plus (i.e. teamwork administrator associate)
• Experience managing and administering cloud-based data repositories, specifically within Microsoft SharePoint and including creating new sites and sub-sites, managing documents and user access
• Extensive experience in information system development. Experiences with knowledge management platform development is a plus
• Good Communication skill (verbal & written) especially in facilitating discussion/training/workshop
• Experience working in teams with different capacity levels
• The consultant must be willing to comply with Save the Children’s relevant policies and procedures.

To apply for this position, please click and go to our career site on

External applicant: Click Here to Apply

Closing date for application is up to October 7^th 2019

(Only short-listed candidates will be notified)

Please visit our website for more info https://www.stc.or.id/join-us/karir

Save the Children encourages qualified candidates to apply regardless of religion, race, gender, sexual orientation or disability

All recruitment practices and procedures reflect Save the Children’s commitment to protecting children from abuse