Job Vacancy - Donor Service Staff

*SOS CHILDREN’S VILLAGES INDONESIA*

*NEEDS*

*DONOR SERVICE STAFF (DS)*



*BRIEF*
SOS Children’s Villages Indonesia is a part of SOS-Kinderdorf International
which is an international umbrella organization of national associations.
It is a non-governmental, non-political, non-denominational and non-profit
social development organization, working exclusively in the public
interest. Its objectives are:

-          To provide specialist care and support for orphaned and
abandoned children through the SOS Children’s Villages.

-          To support children, young persons and families in need through
the establishment of social centers, schools and vocational training
centers.

-          To advocate and promote the rights of children throughout the
world.

-          To work with international organizations, and promote world-wide
understanding and exchange of knowledge on child care issues.

-          To serve as a model of long-term family based care.

Please visit http://www.sos-kd.org/ to know further about us.

* *

*POSITION PURPOSE*

Donor Services Staff:

Responsible for welcoming all new donor’s in SAHABAT SOS Program and to make
sure standard welcome program from SOS Children’s Villages Indonesia

* *

*JOB PROFILE*

   - Daily welcome call (phone or SMS) to Donors of SOS Children’s Villages
   which join with Sahabat SOS Program
   - Aswer incoming call on behalf of SOS Children’s Villages Indonesia
   - Responsile to follow up SAHABAT SOS Indonesia by phone
   - Help Donor Services Coordinator to establish good retention program
   for SOS Children’s Villages Indonesia



*MINIMUM QUALIFICATIONS*

-          Diploma in the field of Marketing/Communications/Business
Administration

-          2 years of experience in Costumer Care work or in Call Center
area

-          Working experience in Fundraising area/Donor Service Area will
be an advantage

-          Ideally have some experience working for an international NGO

-          Excellent verbal communication

-          Ability to work independently without direct supervision

-          Mature and organized, with an attention to detail

-          Customer service and relationship building experience

-          Excellent Computer skills
Interested applicants should send their application via e.mail to *
hrod@sos.or.id* latest by *December 31, 2012*. It is must for all the
applicants to mention the designation in the subject line of e.mail while
sending their application