Web Content Officer

TOR Web Content Officer
Yayasan BaKTI

Please send CVs and applications to info@bakti.org by February 1st, 2013

Background
Eastern Indonesia faces many complex development challenges. The issues
of alignment and harmonization are particularly important given the
region’s immense cultural diversity, its remoteness and the fact that
the population is spread over a very large geographical area, making it
difficult for development stakeholders, particularly donors to establish
a significant presence and maintain the necessary contacts that would
allow harmonization of programs and take local conditions into account.

There are many valuable lessons to be learned from local governments,
civil society, and donors working together in eastern Indonesia to
increase development effectiveness. Facilitating exchange of smart
practices, experience, and lessons learned among development
stakeholders can support development actors to work more effectively.

The Eastern Indonesia Knowledge Exchange (BaKTI) encourages
knowledge-based sustainable development through the exchange of
experience, smart practices, information, documents and data in eastern
Indonesia.

BaKTI’s goal is ‘improved development in eastern Indonesia’, and it aims
to support development actors to achieve this broad goal through a focus
on four specific objectives:
•       Supporting development actors to collaborate and harmonize development
initiatives
•       Encouraging development actors to learn from one another and share
knowledge to improve the quality of development program
•       Providing media and building mechanisms so development actors are able
to deliver and provide input to the development agenda


BaKTI’s knowledge exchange platforms include a monthly, bilingual
newsletter (BaKTINews), online knowledge exchange, SMS broadcast system,
website, contact databases, publications, and regular discussions and
dialogues on development issues in the region.


BaKTI developed the online knowledge exchange (batukar.info) as a
technological tool to bring together users and creators of development
knowledge and services. The portal serves as a starting point for users
requiring development information and services related to eastern
Indonesia. The portal will:
•       mobilize, organize and create new regional development-related content
from local and international sources for local and for international
users interested in development topic, thus facilitating various
partnerships through the Web portal.
•       contain data and information which help the users better understand
Eastern Indonesia in the context of development. It aims to help them
find information and communities of practice with which to collaborate,
and resources and tools to help with their activities.   .
•       act as a catalyst to facilitate the exchange of information on
development projects, opportunities, or best practices in a variety of
areas relevant to development of Eastern Indonesia.
•       provide media for supporting communications initiatives being run by
Civil Society, Government, and other stakeholder to share concerns and
ideas.

To better communicate with these audiences and meet BaKTI’s overall
objectives, we are currently looking for a dynamic web manager/editor

Duties and Responsibilities:

•       Managing all aspects of BaKTI website (www.bakti.org ) and online
knowledge exchange (www.batukar.info) content, which requires
conceptualizing and detailed planning of new content.
•       Researching and identifying content areas in need of further development.
•       Establishing a journalistic style for websites, void of jargon and
highly technical language.
•       Coordinating closely with the BaKTI team on selecting relevant content
from programs and tailoring it for the website and portal.
•       Managing the schedules, writing, and editing functions of the website
and portal.
•       Creating a strategy and off-line activities focused on improving
online community knowledge exchange
•       Coordinating with IT Officer on software and system requirements of
the websites
•       Working with content resources around the region and in any kind of
thematic development-related areas, planning and writing new content for
these areas;
•       Planning and coordinating other internet efforts as needed that
improve relations and positioning of BaKTI.
•       Helping set overall guidelines and standards for website and portal
and for contributors in terms of writing - tone, style, voice, use of
language, "web" writing, etc.
•       Regularly tracking and analyzing web traffic to inform the web
strategy and future directions and coordinating with Monitoring and
Evaluation Officer to ensure evaluation needs are met.
•       Creating a social media strategy and contributing to updating BaKTI’s
social media platforms and mailing lists
•       Providing content for BaKTI’s SMS broadcast system
•       Other duties as required by Communications Unit Manager relevant to
the position



Deliverables

•       Daily updates for BaKTI website (www.bakti.org ) and online knowledge
exchange (www.batukar.info) content  (weekly log)
•       Troubleshooting and query response for Batukar users (weekly log)
•       5 main stories per month based on content provided from BaKTI core and
external programs (including event coverage, program achievements, new
resource reviews) to be used for online and print platforms
•       Establishing relationships with 3 online communities (link exchange,
joint events, information exchange)
•       Daily updates to BaKTI social media platforms and mailing lists
•       Reporting against BaKTI’s monitoring and evaluation indicators for web
related products
•       Regular SMS broadcasts

Preferred Requirements:

•       Strong knowledge of web development and/or experience producing for
the web (extensive working knowledge of Content Management Systems and
basic knowledge of web authoring).
•       Proven writing and editing skills in English and Indonesian.
•       Experience in writing and editing for the web.
•       Basic skills in Adobe Photoshop or other image manipulation software.
•       Strong interest in and some understanding of eastern Indonesian
development issues, context and dynamics.
•       Ability to work capably under stress and to manage multiple tasks
within tight deadlines.
•       Strong diplomatic, interpersonal and teamwork skills; demonstrated
client orientation; sensitive to working in a multicultural environment.
•       Experience involved in live website development

Location, Duration and Reporting
The position is based in Makassar, Indonesia. The assignment will be
until 31 December 2013. The opportunity for extension depends on
performance. The Web Content Officer will be managed and supervised by
the Communications Unit Manager.