UCLG ASPAC - Calling Application for Head of Division Communication and Members Service

Vacancy No:	UCLG  ASPAC/007/III/2018
Post Title:	Head of Division
Division:	Communications and Members Services
Duty Station:	UCLG ASPAC Secretariat in Jakarta
Duration:	One-year contract (starting April 2018) and extendable
Date Posted:	Monday, 12th March 2018
Closing Date:	Friday, 23rd March 2018 (Jakarta Time: 23:59)

Background

UCLG ASPAC is the largest regional section of United Cities and Local Governments (UCLG), an amalgamation of International Union of Local Authorities (IULA), United Towns Organisation (UTO), and World Association of the Major Metropolises (METROPOLIS).  UCLG was established on 1 January 2004 and is headquartered in Barcelona, Spain. Following this unification, UCLG ASPAC was established in Taipei on 14 April 2004, as the new entity of IULA ASPAC. UCLG ASPAC’s Secretariat is based in Jakarta, Indonesia.

UCLG is a worldwide association of local governments and the officially recognised voice of local governments by the United Nations. UCLG ASPAC has linkages to more than 7,000 cities and local governments. It represents well over 3.76 billion people - more than half of the world population - and incorporates economically fast developing countries such as China, India, and Indonesia.

UCLG ASPAC is the key knowledge management hub on local government issues in the Asia-Pacific region. It promotes democratic local government, supports cooperation between cities, local governments and their associations, and facilitates programmes, network and partnerships to develop the capacity of local governments and the associations. Moreover, UCLG ASPAC represents local governments politically within the international community, and with the United Nations and its agencies.  It also promotes inclusive societies which safeguard equality, social and economic justice, and sustainable development.  UCLG ASPAC is engaged in all relevant thematic fields for nurturing sustainable development comprising local economic development, climate change, disaster resiliency, culture, strategic planning, decentralisation, municipal finance, gender equality, women leadership and empowerment and good governance.

Following the expansion of its Secretariat and to support the increased cooperation of cities and local governments, UCLG ASPAC is inviting professional and dynamic people to fill in the newly opened positions. UCLG ASPAC is recruiting the Head of Division of Communications and Members Services for a one-year (1) period with possibility of extension, based on satisfactory performance. The Post is assigned to lead and guide the Secretariat’s team members in promoting UCLG ASPAC, developing strategic communication and members services plan for the organisation.  S/he will lead and participate in the statutory process of the organisation and execute the plan by engaging other divisions to ensure the achievement of vision and mission of UCLG ASPAC.

The post will have strategic and decision making responsibility and report directly to the Secretary General.

Objective and goal:                                           

1. To be responsible in developing and implementing the short, mid- and long-term communication and members services strategies and plans of the organisation;
2. To be responsible in assessing the members needs including training and capacity building programmes, and ensuring the best and satisfactory services to members;
3. To be responsible in developing, executing and expanding UCLG ASPAC media and communication programme, including (but not limited to) publications, website development plan, public and private sector’s engagement, social media strategy, funds raising and media engagement;
4. To be responsible for the deliverables and quality control of UCLG ASPAC publications and knowledge products which include content planning and production of media and communication materials;
5. To be responsible in promoting the organisation to potential members and media;
6. To coordinate with other Divisions in capacity development programmes for members;
7. To supervise the works of sub-office desk coordinators located outside Indonesia;
8. To be responsible in organising the statutory meetings of the organisation..

The Head of Communications and Member Services Division will be supervised by UCLG ASPAC Secretary General, and will be supported by coordinators and officers. S/he will undertake the following tasks:

A.   Managerial duties:

1.      Develop and implement an integrated strategic Communication and Members Services plan in line with vision and mission of the organisation;

2.      Manage the entire operation of the Communications and Member Services Division;

3.      Play a leading role in the production of promotional packages of the organisation and be responsible in public engagement and promotional activities;

4..      Be a focal person in developing branding manual and its implementation;

5.      Be responsible in implementing and evaluating members’ needs;

6.      Be responsible in mapping potential members and developing and implementing strategies for new members’ recruitment;

7.      Be responsible in building up relationship with local and international medias as one of tools of promotion;

8.      Be a leading person in preparing UCLG ASPAC Executive Bureau, Council and General Assembly Meetings and taking initiative in proposing a B to B meetings and/or other related events;

9.      Be a focal point in liaising with UCLG World and other regional sections for relevant information and/or programmes that relate to member’s interests and needs;

10.  Develop media advocacy strategies activities through training, provide good quality of information, analyse and facilitate sharing experience and learning amongst local governments and their partners;

11.  Take a lead in promoting the organisation to potential members, partners and the media;

12.  Be a focal point in conducting regular evaluation within division to measure its programmes implementation and drawing the improvement needed;

13.  Be responsible in developing and conducting fund-raising activities in expanding the activities of the Division;

14.  Be responsible for the website management and development and its usefulness;

15.  Perform any other duties as required from time-to-time as assigned by the Secretary General;

B.   Functional Duties

1.      Building Strategic Partnerships by maintaining a network of contacts

2.      Establishing and nurturing positive communication with members and partners; 

3.      Having an extensive analysis particularly on members’ needs and services required;

4.      Generating new ideas and approaches, and proposing more effective ways of doing things;

5.      Documenting innovative strategies and approaches;

6.      Capturing opportunities to promote learning and knowledge sharing amongst members;

7.      Promoting a culture of high performance and continuous improvement that values learning and a commitment to high quality;

8..      Mentoring and developing staff using a supportive and collaborative approach on a consistent basis.

Qualifications:

v  Education:

-          Master’s degree in development studies, communication and/or related fields.   

v  Experience:

-          Minimum 15 (fifteen) years of professional experience in communication and capacity development and working in a similar position in an NGO and/or an International Organization;

-          Has extensive management experience;

-          Has experience in working in an international environment, respecting different cultures and nationalities;

-          Demonstrates experience working with local governments, multi-donor agency and/or development partner.

v  Language:

-          Fluency in written and spoken English and Bahasa Indonesia.

v  Computer skills:

-          Advanced computer skills, particularly MS Office.

v  Other skills and competency:

-          Exceptional leadership skills and strong organisation skills;

-          Team oriented, decision making, coaching and motivating;

-          Result oriented;

-          Demonstrated experience working with local governments, multi-donor agency and/or development partners;

-          Highly developed communication skills, including ability to draft/edit texts and to articulate ideas in clear, concise style to a variety of audiences, as well as facilitation skills;

-          Honest, trustworthy and demonstrate sound work ethics;

-          Ability to quickly establish professional rapport with colleagues and other persons;

-          Ability to work under pressure and to meet deadlines required;

-          Positive work ethic with a willingness to learn;

-          Must possess excellent organisational and planning skills;

-          Superior project management and time management skills;

-          Self-motivated with a positive and professional approach to management;

-          Strong editing, proofreading, professional printing/publishing skills are essential, including ability to present the concepts verbally;

-          A wide degree of creativity;

-          Strong knowledge and understanding of current trends in digital media/social media;

-          Be willing to travel when required.

Deliverables

1.      Production of Members Services Strategy and Capacity Development Plan.

2.      Production of Promotion Package for potential members and relevant partners (esp. media).

3.      Regular updated Database of Members and Contacts.

4.      Funds Raising Strategy and Activities Mapping.

5.      Well-organised statutory meetings and members’ requested activities.

Indicators

1.      Member Needs Assessment Mapping.

2.      Member Survey Report..

3..      Satisfactory Services of Members.

4.      Number of Fund Raising Activities.

5.      Number of Potential Funding Resources.

6.      Branding & Promotion Manual.

Supporting Team

The post will be supervised by the Secretary General and have close coordination with other Head of Divisions, and supported by relevant managers and/or coordinators/officers.

How to apply

Please email your CV and Cover Letter to recruitment@uclg-aspac.org before March 23, 2018. Only selected candidates will be contacted.

Vacancy No:	UCLG  ASPAC/007/III/2018
Post Title:	Head of Division
Division:	Communications and Members Services
Duty Station:	UCLG ASPAC Secretariat in Jakarta
Duration:	One-year contract (starting April 2018) and extendable
Date Posted:	Monday, 12th March 2018
Closing Date:	Friday, 23rd March 2018 (Jakarta Time: 23:59)