PROFESSIONAL SERVICES CONSULTANT

Holding firmly to our vision: Partner of Choice. People Solution. Better Indonesia., Daya Dimensi Indonesia has partnered with numerous organizations in developing their talents in order to meet their business challenges. We believe that our competency-based, integrated solutions help enhance the skills of people so that productivity increases, leading to successful achievements.

Daya Dimensi Indonesia is the authorized representative of Development Dimensions International, a global talent management company, founded in 1970 in Pittsburgh, USA. In Indonesia, since 1998 Daya Dimensi Indonesia has worked together with over 300 organizations from various industries.

On behalf of our Business Partner, SuccessFactors, we now invite high-caliber individuals to join us in contributing to the betterment of our country through developing organizational talents.

PROFESSIONAL SERVICES CONSULTANT

The primary role of a Professional Services Consultant is to conduct SuccessFactors software-as-a-Service implementation projects with customers:

Duties and Responsibilities:

    Conduct discovery meeting with customer
    Write statement of work
    Create project plan in cooperation with customer's internal project manager
    Participate in weekly customer project team meetings, maintaining "action items" lists
    Educate the customer on employee database and technical requirements
    Provide best-practice guidance on customer processes
    Configure application to meet customer needs
    Document and track customer product enhancement requests and discovered bugs
    Bring in additional consultants and technical resources as necessary
    Provide train-the-trainer, administrative, and reporting training to the customer
    Manage the relationship with the customer and be SuccessFactors' primary "face" to the customer throughout the implementation process
    Document customer business needs, implemented/configured processes, and any unresolved open action-items; deliver this documentation to Customer Success unit
    Master and maintain detailed knowledge of SuccessFactors' product-suite configuration options
    Complete implementation projects within the time allotted, with high levels of customer success from the business process, and with high levels of customer delight

Qualifications:  

    Several years of experience implementing HRIS software/integrations within or for a Human Resource Department.
    Experience in HR practices, as well use of PeopleSoft, Oracle or other HR software
    Strong HR practitioner/HR domain background or understanding of any of the following processes- Organizational Development, Leadership Development, Succession Planning, 360 Review, Core Competencies, etc.
    Excellent oral and written communication skills
    Strong interpersonal skills, good time management skills
    Project management experience, preferably in the implementation of HR related software.
    Technical understanding of software operating systems and ability to work comfortably with HRIS engineers. Experience with managing the Quality Assurance processes for software implementations a definite advantage. Knowledge of XML or HTML a plus.
    Fluency in English (written and verbal).
    Minimum S1/Bachelor degree from any discipline/major. S2/Master degree will be a plus.


Please apply/visit www.dayadimensi.co.id

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