DWS or CRS Event Support Engineer

As the Ericsson Revenue Management (DWS/CRS & EMM File Event) expansion project is running, the needs of additional equipments/nodes are identified in the expansion project; hence the needs of additional assistance in the new competence area for operating the nodes are also identified. Therefore, to support the operation & maintenance of those Revenue Management nodes, Ericsson are pleased to propose the Operational Assistant to support Ericsson customer in operating the DWS/CRS & EMM File Event nodes, doing monitoring and first line fault restoration activities of the respective nodes, including the reporting activities to INDOSAT management. The Operational Assistant engineers will work with INDOSAT Operations team on site and perform tasks in accordance with INDOSAT processes and procedures.

DWS or CRS Event Support Engineer (Operation Assistant) Engineer
(Jakarta Raya)

Responsibilities:

Job Purpose :
Customer Support (Operation & Assistant) to secures support the operation & maintenance of those Revenue Management nodes, Ericsson are pleased to propose the Operational Assistant to support Ericsson customer in operating the DWS/CRS & EMM File Event nodes, doing monitoring and first line fault restoration activities of the respective nodes, including the reporting activities to INDOSAT management. The Operational Assistant engineers will work with INDOSAT Operations team on site and perform tasks in accordance with INDOSAT processes and procedures as Ericsson and Customer have agreed
Business Competence :
Highly developed Customer Orientation and Consultative Skills
Good Understanding of Telecommunication and IT Industry
High developed English language, both written and spoken (fluently)
Human Competence :
Good Communication skills (Presentation, Interpersonal and Influencing Skill)
Highly developed team working and problem solving skills
External Ericsson:
Customer Operation & Maintenance (technical) team, 3pp Suppliers, Vendors and/or Partners
Internal Ericsson:
Service Delivery Manager, Support Engineer (ELS), Solution Architects, Site Engineering, Ericsson Global support Center

Requirements:

University degree in Electrical Engineering, Telecommunications, Computer Science, or equivalent experience in a related discipline.
Having at least 5-10 years experiences in the specific implementation area. (VAS, IN, Charging, Messaging, Streaming etc.)
Highly developed telecom knowledge (Network elements, Fixed/Mobile architectures, Charging concepts, etc)
Highly developed knowledge in one or several domains: IN, Charging, Messaging, VAS or Service Layer.
Highly developed knowledge in the following fields:
Operative Systems: Windows, Unix (Solaris, HP-UX, AIX, Linux)
Databases: Sybase, Oracle, Versant, MySQL, others
Development languages: Java, C/C++, SQL, XML/XSL, JSP, Perl, shell scripts, others
Protocols: TCP/IP, CORBA, SS7 (CS1+, MAP, INAP), RPC, FTP, HTTP/HTTPS, CAI, LDAP, CAMEL, others
Applications/Solutions: IN-VPN, CS, EMA, MM, MMS, ECDS, MoIP, CRM/ERP, ESDP, others
Different platforms knowledge (eg: INS, TSP, etc.)

Please Send the CV at the latest 7 days from this notification to PT. Fimatech Utama

fimatech@cbn.net.id