KINERJA Project, a local governance program funded by USAID focusing on providing service delivery in the areas of education, health and economic services is currently looking for Governance Advisor (National Office - Jakarta based). He/she should have demonstrated ability to work effectively in cross-cultural settings and possessed ability to communicate in verbal and written English, he/she must also have effective computer skills particularly in MS Office suites. The selected candidate must be willing to travel extensively in Indonesia.
I. BACKGROUND
The USAID-funded Local Governance Service Improvement Program (Kinerja) works to fulfill two objectives: (1) to improve the service delivery of Local Governments (LGs) in three sectors: education, health, and business enabling environment (BEE), and (2) to learn how to better measure the impact of development projects. Kinerja works with twenty districts in four provinces and identifies, tests, and documents a set of performance incentives and public service innovations that will improve the education of children and health of families and make it easier to open a local business. Governance aspects take up an important role in this. Kinerja envisions to establish a model of "good governance" in Indonesian local governments defined by measurable improvements.
Kinerja's technical approach centres on stimulating local demand for better service delivery (incentives) and building on the body of existing practices in local governance programs and sectoral initiatives (innovations), a set of interventions that have wide applicability across Indonesian localities. Kinerja's will help Local Governments apply these innovations, and expand them nationally e.g. via web-based dissemination and service provider capacity building, and using linkages with local government associations, national and provincial training institutes, NGOs, and additional universities (replications).
The Kinerja program seeks to apply good governance incentives and innovations in public service delivery at the district and community level. It takes a focus on basic education, basic health care, mother and childcare, and the strengthening of one stop services to improve business licensing. It intends to build on existing innovations and training packages developed by ministries and communities. It enriches them with complementary tailor-made governance interventions and establishes an environment for their replication. In building on existing innovations the Kinerja Program focuses on stimulating both demand for as well as enhancing capacities and mechanisms for improved public service delivery – in the health, education and economic development sector.
More specifically, Kinerja aims to encourage service delivery that (a) is effectively and efficiently managed by local government agencies operating at different levels of the education, health and business enabling system (district, sub-district, and school levels); and (b) has strong civil society agencies that effectively voice the aspirations of all stakeholders. The project seeks to promote local government management practices that are transparent, participatory, responsive and accountable (i.e., practices that are guided by principles of good governance). It encourages productive partnerships with civil society and work through various mechanisms such as social media technology.
The Kinerja Program, which is made up of a consortium of program implementers that includes TAF, Social Impact, Kemitraan, UGM and Smeru; and is led by Research Triangle Institute (RTI). The Kinerja Office is located in the BRI II building and currently manages programming in four provinces (Aceh, West Kalimantan, South Sulawesi and East Java).
II. STATEMENT OF WORK
The Governance Advisor serves as project manager and technical advisor for the Kinerja governance program support work. In doing so, the Governance Advisor will provide conceptual inputs, management oversight, administration and monitoring, as well as technical guidance for the governance program portfolio, while ensuring coordination and collaboration among other Kinerja programming components.
Major Duties and Responsibilities
The primary objective of the assignment is to develop the governance capacity of the supply and demand side of service delivery in health, education and business enabling environment in local regencies. In particular these are:
Institutions at the district level and sub-district level, with a focus on education, health and economic development i.e. District Education Offices (DEO), School Boards, the District Health Offices (DHO), Community Health Clinics (Puskesmas), One Stop Services (OSS) to be open and improve information access, conduct participatory management and be responsive and accountable to needs of citizens;
Key governance related institutions such as of regional elected councils (DPRD), District Education Council (Dewan Pendidikan), national and regional interest groups (CSO), and the media to mobilize demand for improved services, and strength advocacy capacity of the civil society organization and media so that they can demand for better public services.
Ensure Kinerja's program activities extensively involve women and that the selection of services are highly relevant to women.
Use printed or broadcasted media and social media networks such as facebook, blogs, SMS gateways to inform civil society and establish a broad public on quality of public services.
Responsibilities and Tasks:
· To design, implement, monitor and evaluate the Kinerja governance support program, consisting of civil society oversight, and innovative media component, knowledge management and gender support.
· To guide the identification and development of tools and methods for improving the governance of education and health services of local governments, as well as those related to improved business environment.
· To increase sustainability of program interventions by ensuring that technical interventions are in line with long-term, existing government policy and governance frameworks (i.e. Peraturan Daerah, Renstra Pembangunan Jangka Menengah, Naskah Akademik, SK related to Health, Education and BEE) are utilized as a vehicle for change.
· To manage the Public Oversight Specialist, the Media Specialist and the Knowledge Management and Gender Specialist in the day-to-day implementation of Kinerja, and provide governance related technical and managerial mentoring of Kinerja staff at central, provincial and district levels.
On the SKPD side:
· Support the development of targeted local policy reform related to basic education, mother and child health care, and business licensing
· Conduct capacity building for service delivery units on participatory planning and budgeting, transparency and accountability.
· Develop processes for participation of civil society in the calculation of the gap and funding policy for Minimum Service Standard (MSS) and Public Service Standard (PSS)
· Establish and strengthen complaint handling mechanisms with a media component
· Develop incentive and disincentive systems for better service delivery
· Strengthening partnership between service delivery unit with community and mass/social media
On the demand side:
· Raise public awareness related to civic rights (including reproductive rights, consumers rights), so that they will have the required information and demand better services
· Promote citizen engagement in planning, monitoring, and policy advocacy of public multi stake holder for a, citizens service charters,and media campaigns. Revitalize intermediary organizing for citizen monitoring, mediation and advocacy
· Establish or strengthen citizens forum and encourage network development with higher institution (District/DPRD, province and national such as Ombudsman and KIP) in the dispute resolution in public services
· Develop mechanisms to promote the establishment of platforms for information exchanges among education, health and BEE stakeholders (e.g. education forum, inter-active talk shows, facebook, etc.) and assist in developing their effectiveness.
· Design and oversee the facilitation of workshops/meetings for CSO representatives to help them identify key education, health and BEE policy issues and develop education advocacy action plans.
Gender related tasks:
· Monitor the performance of the partners, closely ensuring
quality and gender parity in all aspects of project implementation.
· In the KINERJA "toolkit," provide guidelines and incentives for ensuring that women and disadvantaged groups are full partners in measuring service delivery accountability.
· Provide conceptual input based on analysis of good practice to ensure targeted training for women in governance and public service delivery
· Ensure that women have access to services within time frames and appropriate cultural contexts, through working with local governments and health and education providers.
· Promote gender equity in local government through research, analysis, and targeted training such as leadership, dispute resolution, management, and marketing, through our Implementing Partners—particularly the universities.
Media
· Assist Media representatives in developing their understanding so that they will be able to actively participate and influence governance.
· Support media to measure service delivery outputs and use this data to inform, monitor, lobby and advocate for better local government services.
· Work with CSOs or members of civil society to facilitate their interaction with media outlets to publicize service delivery data as a way of creating positive publicity for better performing cities and regencies and negative publicity for those with service delivery deficits, thus fostering intergovernmental competition.
· Support media events, call-in shows and investigative reporting to cover service delivery issues
Replicability/Sustainability:
· Identify policy issues that should be brought to the attention of provincial and or national authorities and channel them into national policy and regulatory framework reviews related to assigned governance functions for District Education Office, District Health Office, OSS, DPRD, and Dewan Pendidikan.
· Conduct documentation and analysis of Kinerja good practices of governance interventions and oversee the establishment of the Kinerja `Good Practice' Data Bank (which is going to be implemented by UGM and its university network).
· Establish and strengthen a system for distribution of Kinerja's `good governance practices' e.g. via web-based dissemination and service provider capacity building, university networks.
III. RELATIONSHIP AND RESPONSIBILITY
The Governance Advisor will work under the general supervision and guidance of the COP, who will review and approve the incumbent's work plan and performance measures. Supervision will be generally confined to weekly staff meetings and informal daily and/or weekly consultations.
In carrying out specific assignments, the incumbent will work closely with all members of Kinerja's national and provincial offices, but in particular will manage the Jakarta office based governance team with its three members. The incumbent will confer with and work closely with representatives of other Kinerja program components, representatives from the Government of Indonesia, international donor organizations, local and international corporate philanthropic organizations and non-governmental organizations (NGOs).
Supervisory Control: Will oversee the management of the Governance Unit. In particular she/he will co-manage the work of the Public Oversight Specialist, the Media Specialist and the Knowledge Management and Gender Specialist.
Direct Supervisor: The Governance Advisor will work under the general supervision and guidance of the Chief of Party, who will review and approve the incumbent's work plan and performance measures. Supervision will be generally confined to weekly staff meetings and informal daily and/or weekly consultations.
IV. DESIRED QUALIFICATIONS
This position requires demonstrated capabilities the development of relevant governance knowledge and skills. In addition to be a resident of Indonesia, the successful candidate is expected to have the following qualifications.
- Education and Technical Knowledge
* Minimum S2 degree, preferably in social sciences, media, health or education.
* This position requires professional knowledge, technical competence and experience in the field of good governance, focusing on its direct application to the health , education, and business enabling environment sectors.
* Specialized training or education in one or more strategic approaches to addressing education or health governance issues.
- Prior Work Experience
* At least ten years of professional experience.
* At least three (3) years of progressive experience designing, managing and implementing governance or related programming in Indonesia. Program management experience and demonstrated familiarity with USAID programming in Indonesia preferred.
* Management of activities with comparable complexity and diversity; and demonstrated effectiveness at engaging all relevant stakeholders.
* Demonstrated creativity and innovation in applying formal training, good practices and experience to new situations.
* Demonstrated strong problem solving and analytical skills working on large-scale, complex projects in a highly sensitive environment.
- Teamwork/Interpersonal Skills
* Excellent communication and interpersonal skills are critical to this position. The incumbent must be able to interact effectively with a broad range of internal and external partners.
* Ability to work effectively in a multidisciplinary and multicultural team environment.
* Strong leadership skills and demonstrated capacity to effectively manage a team focused on delivering results.
- Language and Communication Skills
* Excellent writing skills in Bahasa Indonesia. Ability to write reports in English is an asset.
* Must have the ability to communicate quickly, clearly and concisely, both orally and in writing, including in preparation of technical reports.
* Demonstrated ability to produce professional quality reports and analytical pieces.
To apply, please email a Resume/CV to kinerja-vacancy@rti-indomd.rti.org. Please indicate "Governance Advisor KINERJA Project " in the subject line of your email. Interested parties should respond immediately. Application closing date: August 23, 2011. Only shortlisted candidates will be contacted. No phone or e-mail inquiries, please.
More information about RTI can be found on our website (www.rti.org).
RTI is proud to be an EEO/AA employer M/F/D/V.
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