International Organization for Migration (IOM)
Indonesia is looking for an Operations
Assistant I (Farsi Speaking) according to the terms of reference below:
I. Position Information
Reference No.
Position title
Position grade
Base Salary
Duty station
Type of Contract SVN/ID10/2013/037
Operations Assistant I (Farsi Speaking)
General Service Staff, Grade 4
IDR 9,266,750 per month
Kupang
Special All Inclusive Contract for 3 (three) months with the possibility of extension. The tenure of contract of internal candidate holding a Fixed Term/Regular contract will remain unchanged
Seniority band:
Job family:
Organizational unit:
Position number
Position rated ¨
Subject to rotation Band III
Operations
RCA
tba
tba
tba
Reporting directly to National Head of Sub-Office – IOM Kupang
Overall supervision by Head of Offices/RCA Programme Coordinator (Java Region)
Managerial responsibility No
Directly reporting staff 0
II. Organizational Context and Scope
Under direct supervision of National Head of Sub-Office in Jimbaran, Bali and the overall supervision of the Deputy Chief of Mission, the incumbent will be responsible for assisting the migrants, movements and the other relevant project activities. In most instances, it is expected these activities will fall under the Service Areas of Care, Maintenance, and Assisted Voluntary Return for Irregular Migrants (IMs)
III. Responsibilities and Accountabilities
1. Responsible for the care and maintenance of IMs under IOM auspices in his/her area he / she assigned and in strict compliance of the agreed IOM Operational Guidelines.
2. Monitor Irregular Migrants activities and ensure that all basic services are provided to all Irregular Migrants (IMs) under IOM auspices in a timely and efficient manner. Basic services to be accommodation facilities, basic personal supplies and toiletries, security and medical assistance, including psycho-social counselling.
3. Visit Irregular Migrants regularly and undertake activities as indicated in the visit activity / work plan prepared in coordination with supervisor.
4. Provide counselling to Irregular Migrants on their option to continue stay in Indonesia or Voluntary return to country of origin.
5. Implement tailored psychosocial programme activities for the irregular migrants and ensure that the implementation of social and religious and educational/ vocational activities and the like, are culturally appropriate and fully respects the confidentiality of the information on the migrants.
6. Prepare and submit reports of visit conducted to the Supervisor.
7. Coordinate with the Medical and Mental Health teams to ensure that all Irregular Migrants are provided adequate and appropriate medical services, including psychosocial counselling.
8. Distribute basic supplies to IM’s on agreed schedule.
9. Coordinate with local authorities on Irregular Migrants activities in area of responsibility.
10. Coordinate with Senior Operations Assistant to arrange the transportation for IM’s movement.
11. Escort IM’s on the movement as required and ensure that specific duties as escort are carried out efficiently and effectively. Close coordination with the Head of Office is necessary for this task.
12. Ensure that all relevant staff is informed of any concerns of the IMs under IOM care.
13. Coordinate with colleagues regarding resettlement and AVR issues.
14. Undertake other duties that may be assigned from time to time which are commensurate to the position.
17. Perform any other duties as may be assigned.
IV. Competencies
The incumbent is expected to demonstrate the following technical and behavioural competencies
Behavioural
Accountability
* Accepts and gives constructive criticism
* Follows all relevant procedures, processes, and policies
* Meets deadline, cost, and quality requirements for outputs
* Monitors own work to correct errors
* Takes responsibility for meeting commitments and for any shortcomings
Client Orientation
* Identifies the immediate and peripheral clients of own work
* Establishes and maintains effective working relationships with clients
* Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
Continuous Learning
* Contributes to colleagues' learning
* Demonstrates interest in improving relevant skills
* Demonstrates interest in acquiring skills relevant to other functional areas
* Keeps abreast of developments in own professional area
Communication
* Actively shares relevant information
* Clearly communicates, and listens to feedback on, changing priorities and procedures
* Writes clearly and effectively, adapting wording and style to the intended audience
* Listens effectively and communicates clearly, adapting delivery to the audience
Creativity and Initiative
* Proactively develops new ways to resolve problems
Leadership and Negotiation
* Convinces others to share resources
* Presents goals as shared interests
Performance Management
* Provides constructive feedback to colleagues
* Provides fair, accurate, timely, and constructive staff evaluations
* Uses staff evaluations appropriately in recruitment and other relevant HR procedures
Planning and Organizing
* Sets clear and achievable goals consistent with agreed priorities for self and others
* Identifies priority activities and assignments for self and others* Organizes and documents work to allow for planned and unplanned handovers
* Organizes and documents work to allow for planned and unplanned handovers
* Identifies risks and makes contingency plans
Professionalism
* Masters subject matter related to responsibilities
* Identifies issues, opportunities, and risks central to responsibilities
* Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
* Persistent, calm, and polite in the face of challenges and stress
* Treats all colleagues with respect and dignity
* Works effectively with people from different cultures by adapting to relevant cultural contexts
* Knowledgeable about and promotes IOM core mandate and migration Solutions
Teamwork
* Actively contributes to an effective, collegial, and agreeable team environment
* Contributes to, and follows team objectives
* Gives credit where credit is due
* Seeks input and feedback from others
* Delegates tasks and responsibilities as appropriate
* Actively supports and implements final group decisions
* Takes joint responsibility for team's work
Technological Awareness
* Learns about developments in available technology
* Proactively identifies and advocates for cost-efficient technology solutions
* Understands applicability and limitation of technology and seeks to apply it to appropriate work
V. Education and Experience
a) Diploma
Degree (D3) in management, Economics, Political, social science, Farsi/Arabic
Language or business administration and counselling. A university degree in any
of these fields will be highly regarded.
b) At
least four years of experience in any of these fields, particularly as Farsi Translatorand in dealing with
migrants and trainings
c) Proficient
in Farsi Language is a mandatory requirement.
d) Previous experience working with IOM or in areas
related to the work of humanitarian matters or experience gained fromworking in the UN is an advantage.
e) Knowledge in assisting emergency operations activities;
f) Proven ability and experience in liaising with UN, Government
Departments/Authorities and other international organizations;
g) Proficient in computer applications: Ms-Office.
VI. Languages
Proficient in Farsi, English and Bahasa Indonesia, both oral and written.
HOW TO APPLY
Interested candidates
are invited to send the application in ENGLISH, with:
a) Cover letter,
clearly specify suitability and availability date,
b) Complete the
Personal History Form which can be
downloaded at the following link :
http://www.iom.or.id/loadpdf.jsp?lang=eng&pgs=nl&file=phform.xls
c) Detailed curriculum vitae, including historical
salary and minimum three referees (preferably former direct supervisors).
Please submit the
application by email to recruitment-indonesia@iom.int and
indicating the reference code above (SVN/ID10/2013/037) as subject.Only
applicant who meet the above qualification will be short-listed
The
deadline for applications is 03 July 2013
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