URGENTLY REQUIRED
The USAID project Prioritazing Reform, Innovation and Opportunities for Reaching Indonesia’s Teachers, Administrators, and Students (PRIORITAS) will focus on capacity building and quality
improvements for teacher training
institutions (TTI) and for non-academic, pre-service teacher
training providers. PRIORITAS will build the capacity of schools and MoEC, MORA national, provincial and district
offices together with pre- and
in-service teacher training organizations to coordinate, plan and train.
IT Manager
This position will be based in Jakarta
The objectives of
the assignment as follows:
The IT Manager is responsible for the IT needs of all offices under the
specific contract, including system installations, maintenance, support and
technical consultations to end-users. She/he is responsible for ensuring that
standards set by the RTI IT Home Office are followed and that the most
efficient and effective IT solutions are applied.
Responsibilities of the IT Manager also include maintaining the LANs
(Local Area Network) at National Office as well as the provincial offices.
She/he needs to manage systems and support staff located at Jakarta National
Office and project offices located throughout Indonesia in coordination with IT
Specialists. The IT Manager will supervise, manage and oversee the working of
IT Specialist on each provincial office for any IT infrastructure related
matters.
She/he must also ensure that proper backup, antivirus and disaster recovery
procedure are implemented and that end-users have access to shared files,
wireless access, printers and emails. She/he will coordinate and report to the
RTI ITS Asia Pacific Regional Manager to ensure compliance to the RTI IT
guidelines and regulations.
The IT
Manager's responsibilities will include:
-
Install and maintain
network infrastructure including ISP, router, Wireless Access Point, Ethernet
switches/hubs, printers, faxes, etc
-
Install and maintain Wide
Area Network connectivity (internet connection and services, device
configuration and maintenance) in the National office as well as provincial
offices
-
Install and maintain
Project Servers, both in Jakarta National Office and each provincial office
o
Ensure Windows Server and
other software are maintained and that patches are promptly applied.
o
Ensure anti-virus signature
file is kept current
o
Ensure information is
backed up and maintained in accordance with RTI policies and procedures
o
Maintain spare parts and
perform hardware repairs and restoration
-
Perform IT Support
o
Ensure Windows and other
software is maintained and that patches are promptly applied
o
Ensure McAfee anti-virus
software is installed and both the engine and signature files are kept current
o
Ensure information is
backed up and maintained in accordance with RTI Policies and Procedures
o
Ensure that only licensed
software is installed on each of end-user’s computer
o
Provide user support on
hardware, networking and software related issues.
o
Configure and troubleshoot
laptops/desktops/printers/
-
Evaluate IT
products/services whenever required
-
Ensure compliance with RTI
Information Security policies, procedures and standards
-
Maintain voice
communications – small PABX systems and conference room system
-
Supervise and work together
with the IT Specialists to ensure the smooth operation of IT infrastructure at
provincial offices
Qualifications:
-
Education : Bachelor degree in Computer
Science/Engineering
-
Minimum of 6 years experiencing in
installing/supporting/
-
PC & Server support experience
-
Experience or basic knowledge of Windows
Server 2008, MS Office 2007/2010, Win 7 Pro
and McAfee anti-virus
-
Good work ethic and strong desire to
complete tasks in a timely manner as directed
-
Excellent written and oral communication
skills
-
Proficient in English
-
Work well independently and in a team
environment
Interested candidates are invited to submit their applications to:
prioritas-vacancy-Jakarta@rti-
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