Reference No: IC/UNDP/REDD+/094/2014
Country: Indonesia
Description of the assignment: ICT Support Specialist (National, 1 post)
Project name: REDD+
Period of assignment/services (if applicable): August to November 2014
CLOSING DATE: 6 AUGUST 2014
II. Background Information
Indonesia
is the third largest emitter of carbon dioxide (CO2) and the world’s
largest emitter from agriculture, forestry and other land use. Over the
past five years, Indonesia’s annual
deforestation rate has averaged around 1 million hectares, which
contributes to estimated 87 percent of Indonesia’s annual emissions. In
response to this situation, in 2009, President Susilo Bambang Yudhoyono,
made a voluntary commitment to the world to reduce emissions to 26
percent under a business-as-usual scenario or up to 41 percent with
international support by 2020.
On 26 May 2010
the Governments of Indonesia and Norway signed a Letter of Intent (LoI)
to establish a REDD+ Partnership. The first phase of this REDD+
Partnership (Phase 1) was to establish an agency with the capacity to
implement and manage the REDD+ projects initially in the pilot province
Central Kalimantan and progressively in other priority provinces across
Indonesia.
The Agency -- REDD+ Agency – was
established in
December 2013 and it was a continuation of Satgas REDD+ which had been
operated since 2010. Now the agency is in full operation, with many
activities being conducted in 11 pilot provinces and at national level.
To support the activities in the 11 provinces and national level, the
agency provides all required facilities, including computers, ITC
equipments and office supplies.
To ensure ICT
support to all project offices and project activities the project shall
recruit ICT support specialist to develop IT configuration, build
transparent proxy, web server and other ICT tools as outlining in the
scope of work of this TOR.
III. Objectives of Assignment
Under
direction from ICT Associate and supervised by
Operation Manager and National Project Manager, ICT Support Specialist
will support offices at Juanda, Harmoni Jakarta and 3 other places in
Palangkaraya Kalimantan in IT related matters. The objectives of
assignment will include:
- Complete and update network configuration
- Complete and update system in server
- Add scenario for PABX, Backup and Data server
- Upgrade routing
- Add scenario for upgrade Firewall
IV. Scope of work
The incumbent is expected to do the following services:
- Configuring
Load balancing and failover network, backup and data share connection
and corporate antivirus, mail server, configuring web server and SMS
Gateway & voice connection.
- Completing
and building transparent proxy and network monitoring, web server,
configuration backup and data share connection, corporate antivirus
configuration, implementing directory.
- Building LAN VPN connection and Voice VPN Connection.
V. Expected Results / Deliverables / Final Products Expected
Review/approval time required to review/approve the outputs prior to authorizing payments.
The consultant will submit one electronic copy in MS Word format with following deliverables.
Deliverables Due Percentage of total professional fee*
Report on the following:
- Completion of configurations for Load balancing and failover network
- Completion of transparent proxy and network monitoring
- Implementation of
active directory to approximately 150 users September 2014 35%
Report on the following:
- Web server configuration
- Configuration of backup and data share connection
- Completion of corporate antivirus configuration October 2014 30%
Report on the following:
- LAN VPN connection
- Voice VPN Connection
- Mail server configuration
- Configuration of SMS Gateway & voice connection
November 2014 35%
VI. Recruitment Qualifications
Education:
Bachelor in Information Technology or related fields, such as Computer Hardware, Management Information etc.
Experience:
• Seven years relevant experience in the areas of IT and/or Network Environment for good governance, preferably based in
sub-national level
• Experience and good understanding of ITIL
• Experience and good understanding of Server, Webserver and Remote Application
• Experience and good understanding of BRDP (Backup and Recovery Data Planning)
• Experience and good understanding of Routing, switching
• Experience and good understanding of managing Antivirus system
• Experience and knowledgeable in VOIP, PABX and conference system
•
Strong in IT planning
• Previous work experience with an international development institution such as UNDP is an advantage, but not essential;
Language:
Excellent
communication (spoken and written) skills in Bahasa Indonesia and good
English, including doing the IT reporting and good users approach.
VII. Other Selection Criteria
To achieve a good quality of work, below are the criteria that should be taken into account in the selection:
a. Network Environment
ICT
Support Specialist should be an expert in Network (LAN, MAN, WAN) which
will cover hardware, software and cabling skill. He/she should have
expertise and experiences in operating cabling installation, Hardware
system, Subnetting IP Network, IP configuration (cisco and linux command
base), Bandwidth management, Quality of service (QOS), Routing, IP NAT,
Bridging, Transparent Proxy, IP Tunnel, Load balancing, failover and
MPLS.
b. Server Environment
ICT
Support Specialist should be an expert in servers (virtual or not)
which were built in BP REDD+ environment like Domain Server (Active
Directory), DNS server, local webserver / IIS server, data server, print
server, email server, corporate antivirus, patching,
RAID.
c. Backup and Recovery
ICT
Support Specialist should be an expert in backup which is related to
email and data backup so it will connect with LDAP and users in active
directory. There are manual backup like CCTV and PABX which need to be
monitored
d. Voice and PABX
ICT
Support Specialist should be an expert in monitoring, configuration and
managing phone line through PABX also conference and share Voice over
IP.
e. Video and CCTV
ICT
Support Specialist should be an expert in
Video connection or share through IP like conference or streaming
broadcast video share. He/she needs to monitor and pay attention to CCTV
which records continuously include update configuration for cloud
share.
f. Access Door
ICT Support Specialist should have a good experience in managing and monitoring access door application.
Other standards that the contractor must fulfil:
• Ability to work independently
• Willing to work at tight deadlines and under pressure
• Initiative and sound judgment;
• Demonstrated ability to work in harmony with persons of different national and cultural backgrounds;
• Good team player committed to enhancing and improving the work of the team as a whole;
• Strong reporting, communication and interpersonal skills;
• Ability to work under pressure and handle multi-tasking situations;
To apply for this post please go to the following link and download all the necessary documents:

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