Operation Assistant

Save the Children is an international NGO and the world's top independent charity for children in need. Since 1919, we have been fighting for children's rights, saving their lives and providing hope for brighter futures worldwide.  In Indonesia, Save the Children currently works in eleven provinces, has staff of approximately 170 local professionals, and programming in Child Protection, Education, Health and Nutrition, Disaster Risk Reduction, and Humanitarian Response.  Save the Children in Indonesia is seeking to fill the following position:

Operation Assistant

1 position, based in Sumba

Code : OA-Sponsorship

The retention of these sponsors is highly dependent on quality communications that effectively communicate the impact of our programs and these children's lives in Sumba. This post holder will support his/her supervisor for all retention related activities, produce sponsorship communication deliverables in timely manner.

Reports to: Communication Officer

Dimensions: Under Sponsorship Program, Save the Children is implementing a comprehensive education program in Sumba island, NTT over the next several years.  This will be funded by an individual sponsorship program. This post holder will support Sponsorship Communication Officer by facilitating correspondence between children and their sponsor including support operation to perform operation activities such as enrolment, updating sponsored children information, validating children eligibility. 

KEY AREAS OF ACCOUNTABILITY:

• Support supervisor in managing correspondence pieces between sponsored family and sponsored children.
• Facilitate sponsored children correspondence in child friendly manner, consider authenticity of the responses and in accordance with Sponsorship guideline. 
• Facilitate translation of correspondence among sponsored children and sponsored family.
• Document/file child record and their correspondence as per Sponsorship guideline
• Work with line manager to facilitate child enrolment/child registration and documenting child information.
• Facilitate sponsored children writing Proactive Annual Letter (PAL) for their sponsor 
• Facilitate Annual Family Update (AFU) and Mid Year Eligibility Check (MYEC), document them.
• Check and validate quality children data prior sending to ASSIST data based officer. 
• Work with line manager to monitor retention rate, improve retention rate through review of all retention related activities
• Facilitate requests from Home Office sponsorship communications.
• Other responsibilities assigned by the supervisor.

QUALIFICATION

• Bachelor degree or equivalent in relevant field
• Excellent English language skills, written & verbal is a bonus
• High level of initiative – ability to work independently with little supervision
• Proven creativity.
• Experience working in an international organization preferred.
• Excellent computer skills – MS Word, MS Excel,
• Excellent planning and communication skills
• Ability to ride motorcycle and with appropriate license
  
  
  
  Updated CV and application letter should be sent to recruitment.indonesia@savethechildren.org
  Please fill the "subject" column of the e-mails in this format: <OA-Sponsorship><your name>
  Closing date for application is up to 29 July 2014
  (Only short-listed candidates will be notified)
   
  http://indonesia.savethechildren.net/jobs
  Save the Children encourages qualified candidates to apply regardless of religion, race, gender, sexual orientation or disability

All recruitment practices and procedures reflect Save the Children's commitment to protecting children from abuse