Consultant (Communications and Negotiation Skills Trainer)

International Organization for Migration (IOM) Indonesia is looking for  an Individual Consultant for an In-House Trainer in Communications and Negotiation Skills, according to the terms of reference below:

 

1.       Position Information

Reference No: Position title: Duty station: Type & duration of Contract:		SVN/ID10/2014/078 Communications and Negotiation Skills Trainer Tanjung Pinang Consultancy Contract, 2 days
Preferred starting date:		1st or 2nd week of September 2014

 

 

2.      Nature of the consultancy

 

In many of the IOM offices around the world, it has been increasingly recognized that there is a certain standard that should be met in regards to communication skills for all staff and personnel. Being an international organization which deals with many types of people, not to mention various counterparts, it is abundantly clear that all staff, without reservations, should have the communication skills required throughout all levels of the organization. In this case, after analysis and reviews, IOM Tanjung Pinang felt the urgent need for improvements in order to meet the acceptable standard of communication skills, particularly in negotiation skills. The Organization is aware that in order for such standards and conditions to be met, a special 2-day training must be provided for the development of IOM Tanjung Pinang staff. It is expected that the improvement of communication skills for IOM Tanjung Pinang staff will not only lead to better communication between groups and individuals, particularly migrants, government officials and other counterparts, but will also improve the working relationship among staff and build cohesiveness within the Organization.

  

Objective: In view of the above, IOM therefore seeks to employ the services of a qualified individual consultant to provide support for the preparation and delivery of Communications and Negotiation Skills training.

 

Target:  the course/training is expected to (a) Enhance the overall communication capacity of IOM Tanjung Pinang staff; (b) Develop the negotiation skills of IOM Tanjung Pinang staff so that they can apply those skills in real-life situations, particularly with migrants, government officials and other counterparts; (c) Improve communications among all IOM staff thus improve staff-management relations; and (d) Help create a better image of IOM Indonesia.

 

 

 

3.      Tasks to be performed under this contract:

 

In close coordination with the IOM Staff Development and Learning Unit, the course/training consultant will be responsible to carry out the following assignments:

 

a)      The preparation of agenda, materials and learning tools specific to the assignment required in these terms of reference.

b)     The delivery of training sessions to IOM Tanjung Pinang staff.

c)      Charting the progress of the participants during the course of the training period and submitting daily reviews to IOM Tanjung Pinang and IOM’s Staff Development and Learning (SDL) Unit.

d)     The delivery of a report based on the review and monitoring of each participant during the training period.

 

 

4.      Tangible and measurable output of the work assignment

 

The end products expected to be delivered by the course/training consultant will be (in English), as follows:

a)      One final report on the progress of the participants’ individual performance

b)     Certificates for participants that meet the passing criteria

 

 

5.      Realistic delivery dates and details as to how the work must be delivered.

 

-          Duration of the training: 2 days

-          Starting date: 1^st or 2^nd week of September 2014

 

The course/training consultant will determine his/her final work schedule at the beginning of the assignment with the approval of IOM Tanjung Pinang as well as IOM Indonesia Staff Development and Learning Unit. The work schedule will set up clear deadlines for the completion of each expected deliverables. The final work schedule developed will be as an addendum of this TOR.

 

 

6.      Performance indicators for evaluation of results (value of services rendered in relation to their cost).

 

The quality, targeted and detailed of the work performed as established in above as well as compliance with contracted delivery dates.

 

 

7.      Remuneration and Term of Payment.

 

The Course/Training consultant will have to determine their consultation fees, including travel and accommodation fees for those outside Tanjung Pinang, in their proposal to IOM

 

 

8.      Reporting Lines [Type of supervision that will be provided]

 

The Course/Training Consultant will work in close coordination with IOM Indonesia Staff Development and Learning (SDL) Unit. As preparation and the work itself progresses, the Course/Training consultant will share expected delivery results with the SDL Unit for review. The IOM SDL unit will ensure to provide timely comments to the consultant’s work and address any Consultant’s request (i.e. additional information, etc.).

 

 

 

 

 

9.      Consultant’s Work Place

 

The Course/Training Consultant is expected to be based and undertake the delivery of the course in Tanjung Pinang, Indonesia.

 

 

 

10. Qualifications or Specialized knowledge/experiences required

 

The Course/Training Consultant should:

• Have a minimum Master degree (or equivalent advanced university degree) in Communications, Political Science, Social Science, International Relations, Development Management and/or Law. Related training and/or work experience might be substituted for a university degree if IOM determines that the relevant experience is equivalent to the expertise normally associated with the appropriate degree.
• Have extensive experience in conducting In-house Communication and Negotiation skills training.
• Have strong presentation and communication skills in English.
• Experience in working with an international organization would be an advantage.

 

 

 

HOW TO APPLY

 

Interested applicants must submit :

 

a)      A letter of interest (1 page max.), clearly specify suitability and availability date,

b)     Applicants should clearly indicate information on previous experience in developing training curriculum, syllabus, materials.

c)      samples of previous presentation provided. Application shall be submitted by e-mail to recruitment-indonesia@iom.int , indicating the reference code above in the subject field.

 

 

Application shall be submitted through jobstreet  or send by email to recruitment-indonesia@iom.int, indicating the reference code above (SVN/ID10/2014/078)  as subject.  The deadline for applications is 26 August  2014.

 

 

Due to the expected volume of applications, only candidates under positive consideration will be notified.