TERM OF REFERENCE (TOR)
DIOCESE
ACCOMPANIMENT EXTERNAL EVALUATION
I. BACKGROUND
Since May 17th, 2006,
KARINA (Caritas Indonesia) was established as socio pastoral body of KWI.
Karina grew up as one of the humanitarian organization in Indonesia.
Established with the aims to become national coordinator, animator and
facilitator of all Diocese Caritas organizations, Karina realized that the
frontline of the socio pastoral work is based within the dioceses that should
be stronger and more professional in order to provide better services to the
“poorest of the poor”. Considering the basic context of the dioceses and the
future challenges, Karina in 2010 decided to accompany Diocese Caritas by
developing an initiative called Diocese Accompaniment (DA). DA has aim to“Develop and strengthen Karina as socio pastoral body
of Indonesian Bishop Conference (KWI), capable of working in professional,
sustainable, accountable and committed way at the service of Caritas network in
order to serve the poorest of the poor”.
After the first years
of working with Diocese Caritas, it was highlighted the need for a more
comprehensive and holistic accompaniment in order to strengthen the Caritas
network in Indonesia which is a precious tool for a wider articulation of the
social pastoral work of the church. The reflection has widely acknowledged the
important role that Karina and the Caritas network could play, as an
articulation of the social pastoral services of the Catholic Church of
Indonesia.
Inspiration of Diocese
Accompaniment came out from many sharing and deep exchanges, as well as the
results of Midterm evaluation of Karina KWI strategic plan in 2010 and from
feed-backs by Diocese Caritas during the implementation of Global Proposal
project and its final evaluation. Some of the feed-backs were:
Ø Most of the Diocese Caritas think that it’s important that Karina would
start to listen to Diocese Caritas needs and they’re willing to face the issues
in their structure with the help of Karina;
Ø There is a needs of the Diocese Caritas to play a more active role within
Caritas services.
Diocese Accompaniment
aims to answer to these needs expressed by Diocese Caritas:
Ø Avoiding the risk to give to Diocese Caritas the same answers without
acknowledging the uniqueness of each Diocese Caritas (each Diocese Caritas has
different situations which should be first understood and then developed
together);
Ø Accompanying the Diocese Caritas in order to give a concrete follow-up
after trainings and activities implemented during the first years;
Ø Listening to the Diocese needs directly from them, trying to spend more
time with them and understand the context where they live and operate;
Ø Accompanying them in order to build their capacity to let them become a
more sustainable Diocese Caritas.
Karina decided to
start Diocese Accompaniment with a pilot experience called “Diocese
Accompaniment start up activities”which was run for five months, starting on
September 2010 until January 2011. This experience was very important to build
the Diocese Accompaniment approach and to write the proposal for 2011 – 2013.
In some of the involved Diocese Caritas (Jayapura, Tanjung Selor, Makassar)
several activities were started during this pilot period. For this reason in
thepresent report some of these steps are also described, although officially
out of the period of this report.
Upon request the
report of “Diocese Accompaniment start up activities Sep 2010-Jan 2011” is
available.
Karina Kwi (Caritas Indonesia) with Diocese
Accompaniment initiative is working in order to promote the strengthening of
the 3 dimensions of a Diocese Caritas: Identity/Values, Structure, Context
Analysis. In particular the aim is:
Ø to strengthen Diocese Caritas Basic
Identity,
Ø to strengthen Diocese Caritas Basic
structure,
Ø to accompany Diocese Caritas in pursuing
locally defined objectives based on a better knowledge of the territory.
These main dimensions are integrated and
there are important links and connections to be
acknowledged. The final aim is to provide better
services to the poorest of the poor at local/Diocese level.
II. QUESTIONER FOR ALL
DIOCESES CARITAS
What are the different between Diocesan caritas that had
DA and the other ones
that had no DA? We can have a
survey among all the diocesan caritas (with some questions) to analyse what are
the differences:Is DA too intensive?Why is possible to do DA in some places and
no in other?
Here
are some Draft questions:
1.
How did you
feel supported by Karina? (capacity development, Funds, Accompaniment, partnership, friendship, knowledge)
2.
What kind of relationship do you have with Karina
3.
What kind of learning did you get from Karina
4.
Have you ever heard about the three
basic dimensions (Identity, Structure and Context)?
5.
In your opinion, is it very important for Diocese Caritas to know and
understand as well making activities
plan related to the three basic
dimensions? Why is it important?
III.
EXTERNAL EVALUATION PURPOSES AND OBJECTIVES
The intent and
purpose of the external evaluation is to
look at the RELEVANCE, EFFECTIVENESS, EFFICIENCY, IMPACT and SUSTAINABILITY of the
implementation of the Diocese Accompaniment
Program which was run by Karina-KWI together with Diocese
Caritas.
IV.
MAIN POINTS OF EVALUATION
4.1. Relevance
The key questions
1.
Whether the
result of the Diocese Accompaniment
Program in accordance with its objectives?
2.
Was this
Diocese Accompaniment Program has been able to address the needs of
Caritas-Caritas Diocese?
3.
Whether during
the implementation of the Diocese Accompaniment Program has been a change of
context, so that the implementation of the
program have been unable to answer the context changes? What has changed
from the context?
4.2.
Effectiveness
Includes all efforts
or actions to
achieve the objective or goal.
The key questions:
The key questions:
1.
Was
mentoring activities have been carried out with fairly realistic?
2.
Were all accompaniment activities can already
be run easily?
3.
Were all the accompanimet activities already
planned measurable and beneficial to the
Caritas Diocese?
4.3.
Efficiency
The accuracy of the method
and the ability to do a good job. In other words, minimum resources to
achieve optimal results.
The key questions:
1. Was the implementation of mentoring programs run on time?
2. Was staff capacity according to need?
3. What has been done to achieve optimal efficiency?
1. Was the implementation of mentoring programs run on time?
2. Was staff capacity according to need?
3. What has been done to achieve optimal efficiency?
4.4. Impact
Positive or negative
influence and the changes experienced by Diocese Caritas as a result of the implementation of the Diocese Accompanimen
which has been implemented by Karina-KWI is for this.
The key questions:
1.
Extent to which the implementation of the Diocese
Accompaniment program has been able to empower all Diocese Caritas? The empowerment can be assessed through the increase of:
1)
Knowledge of Diocese Caritas in relation to the three dimensions of
institutional policy; The
identity, structure and context and how the third dimension applied to the real service every day.
2)
Knowledge and skills of Diocese Caritas to make
mapping or profiling
each diocese Context.
3)
Knowledge and skills
of Diocese Caritas in designing programs
that are SMART (Specific, Measurable,
Attainable, Realistic, and Timebond).
4)
The ability of Diocese Caritas in
managing the program in a
professional, transparent and
accountable.
2.
The extent
to which Diocese Caritas has
been able to manage the strategic
methods and
the important steps in order to avoid
friction or conflict
with the commissions in each diocese? What
Methods and steps have been
taken to synergize
between Caritas with
commissions, in each
diocese?
3.
The
extent to which Diocese
Caritas has been able to apply knowledge and skills
in designing service
programs. These capabilities can
be assessed through:
1)
Logframe design
2)
Proposals that have been made
3)
Methods and
strategies of program
implementation
4.
Are there impacts
do not become goals
of the Diocese Accompaniment (DA) but occurred
during the implementation of the accompaniment?
4.5. Sustainibility
Diocese Caritas ability to continue and
manage the benefits which is the goal of the Diocese Accompaniment after the implementation of the program ended in June 2014.
The key questions:
1)
The
extent to which the Bishop
gave support to Diocese
Caritas?
2)
The extent to which the commissions in Dioceses provide support to Diocese
Caritas?
3)
The extent to which external parties of the church (government and
non-government agencies) provide support to Caritas Diocese?
4)
Is Caritas Diocese has had personnel (staff or volunteer) who are committed
to service work of the Caritas Diocese?
5)
Is Caritas Diocese already has a
fund raising strategy as an effort in the provision of funds for his own
services?
6)
The extent to which the commitment of Diocese Caritas in updating the
action plan of the three basic dimensions and profiling?
V.
EVALUATION TARGETS
The target of this
external evaluation are all Dioceses Caritas which accompanied by Karina-KWI through
Diocese Accompaniment program. The Dioceses Caritas in question are; Diocese Caritas of Amboina, Diocese Caritas of Ruteng,
Diocese Caritas of Sintang, Diocese
Caritas of Tanjung Selor, Diocese Caritas of Jayapura and Diocese
Caritas of Ketapang.
VI.
EVALUATION STAGES
6.1. Preparation
Includes a preparatory meeting with the evaluator-Karina KWI
(DA team) and
review documents related to
the planning, implementation and evaluation of the
Diocese Accompaniment program.
6.2. Field
Include socialization purposes and objectives of
the evaluation to The Caritas-The Caritas Diocese, data collection and information
relating to the impact and sustainability of the
Diocese Accompaniment Program.
6.3. Final Report
Includes analysis of the data and
information collected relating to the Relevance, Effectiveness, Efficiency, impact and sustainability
of the Diocese Accompaniment Program
as well as the preparation of the final report.
VII.
EVALUATION METHOD
1.
Reviewing Karina’s documents relating to the planning, implementation and evaluation of the Diocese
Accompaniment Program.
2.
Collecting data and information
relating to the Relevance, Effectiveness, Efficiency, impact and
sustainability of the Diocese Accompaniment Program at Diocese Caritas through interviews of key figures, FGD and
observation.
3.
Analyze data and information to be able to provide an assessment of the
Relevance, Effectiveness, Efficiency, Impact and Sustainability of the Diocese
Accompaniment Program.
VIII. EVALUATOR RESPONSIBILITY
In general, the
responsibility of the evaluator are
the following:
1.
Conform
to established procedures, regarding funding and
employment solutions.
2.
Do a review of the documents related to Karina KWI-Planning, implementation
and evaluation of the Diocese Accompaniment Program.
3.
Develop
appropriate methods and tools to gather data and information relating
Relevance, Effectiveness, Efficiency, Impact and Sustainability of the Diocese
Accompaniment Program.
4.
coordinate the overall activities
and provide an
update on the development of
evaluation to Karina-KWI.
5.
Discuss
the draft final
evaluation report with Karina-KWI.
6.
Submit a final
evaluation report in Indonesian and
English to Karina-KWI
timely manner.
IX.
EVALUATION SCHEDULE AND EVALUATOR CAPACITY
REQUIRED
9.1. Implementation schedule
This external evaluation
activities will be conducted for 21 (twenty one)
calendar days, commencing
August 25 - 13 September 2014.
9.2. Evaluator
The
evaluation
requires 2 evaluators.
One comes from the Indonesian Caritas network
that understands the
context of the DA services and
the others are from external. To obtain optimal
results, the following
are
the
expected capacity
of
the
evaluators:
Intenal evaluator:
1)
Have
experience, knowledge and
skills to evaluate
the empowerment program.
2)
Know and understand about the Diocese Accompaniment Program.
External
Evaluator:
1)
Have
experience, knowledge and
skills to evaluate
the empowerment program.
2)
At
least Know and understand the
peculiarities of Caritas services.
X.
EVALUATION PRODUCT
The final results are expected to be prepared by evaluator are
final report written in Indonesian and
English containing detailed findings and conclusions
on the evaluation accompanied
with realistic recommendations that useful for future learning for Karina.
The report should include both quantitative and qualitative information include
following structure.
XI. PERSON IN CHARGE
The person
in charge of the
activities of this external evaluation is Karina-KWI.
XII. PLAN FEES AND PAYMENT SYSTEM
Payment of the cost of the work is
based on achievement or progress of the work
at each stage,
namely:
1) the amount of funds for evaluators, RP 100,000,000 (One Hundred Million)
1) the amount of funds for evaluators, RP 100,000,000 (One Hundred Million)
2) Term I: As much as 20%
(twenty percent) after
the MoU was signed
3) Term II: As much as
80% (eighty percent)
after the final report is received.
XIII. CONCLUDING
Karina-KWI request that evaluators submit complete bidding
documents that include curriculum
vitae, offer evaluation methodologies and also
offers the cost of
the evaluation address sdmkarina@gmail.com at the
latest 24 Aug 2014
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