AEPI SSQ – Information Management and Reporting Manager (National Position) - Re Advertised

​Organisational Goals

Australia’s Education Partnership with Indonesia (the Education Partnership, or EP) is currently the largest intervention funded by the Australian Government anywhere. Through the Education Partnership, Australia supports the Indonesian Government’s long-term strategy to strengthen and consolidate its national education system, with a particular focus on the current Indonesian five-year plan (2010 – 2014) and support for the initial stages of the subsequent five-year plan (2015 – 2019). The Education Partnership builds on the successes of previous Australian Government supports to the Indonesian education sector by strengthening government systems. Under the Education Partnership, there are three managing contractors and the largest, School Systems and Quality (SSQ) contract, is managed by Cardno Emerging Markets. SSQ covers three components, each relating to a different aspect of the Education Partnership.

Component 1 provides support to the Ministry of Education and Culture (MoEC) to construct around 1,150 schools, built in predominantly poor, remote, and underserved areas. SSQ supports MoEC in monitoring of school construction, site verification and site selection processes; information and data management; review and revision of program guidelines and training materials; and support for the operation of a Complaints Handling System.

 Within C1, the Information Management and Reporting (IMR) unit manages the main functions of data management and reporting within C1:

• Receives, cleans, stores and analyses school construction data (including photos) coming in from field monitors on a weekly basis.
• Supports MoEC in managing site selection data and school proposals received from district education authorities
• Supports MoEC in managing CHS complaints data.
• Receives and compiles critical issue and suspected fraud reports from field monitors;
• Generates standard and ad-hoc reports to program stakeholders including MoEC and DFAT.

The Complaints Handling System (CHS) is operated by the Complaints Handling Unit within MoEC. The CHS is one of a number of complaint/feedback units operating within the Ministry and is charged specifically with handling complaints related to schools built under the Education Partnership. SSQ C1 already supports this function through the role of the CHS Specialist. In some cases, the Complaints Handling Unit may call upon SSQ C1 Field Monitors to clarify information related to its caseload.

Key Responsibilities

Accountabilities or Key Result Areas (KRA) and Major Objectives & Key Performance Indicators (KPI)

Producing, contributing to, and acting as a point of contact and quality control for, reports generated by the component.

• Acting as the point of contact for C1 stakeholders seeking data, information or maps related to school construction under the Education Partnership.
• Providing quality control for all C1 reporting including regular and narrative reports, ad hoc reports, fraud indication reports, document translations, and maps.
• In collaboration with the Component Manager, take the lead on the preparation of report deliverables including, but not limited to, mid-year progress reports, annual progress reports, and the end-of-program completion report.
• Ensuring that efficient storage and retrieval systems are in place for regularly requested reports and for media reports related to schools constructed under the partnership.
• Coordinating the production of Component 1 reports for DFAT, including weekly reports, mid-year progress reports, and annual progress reports

Supporting MoEC’s Complaint Handling System (CHS) required under the grant agreement with DFAT

• Acting as a point of liaison between DFAT and MoEC on CHS
• Working closely with and supporting MoEC’s CHS Coordinator to put in place CHS procedures to meet partnership requirements.
• Managing SSQ staff assigned to support MoEC’s implementation of a CHS including the CHS Specialist and CHS Data Assistant
• In coordination with MoEC CHS Coordinator and using SSQ IMR team expertise, support MoEC as needed in the information management and reporting of CHS data through putting in place standardised information management and reporting systems that support performance monitoring.
• Follow-up with and provide feedback to MoEC on MoEC CHS reports sent to DFAT, including reports content, supporting documents and measures needed to resolve and close CHS cases and suspected fraud reports (SFR) registered with DFAT
• Support MoEC CHS Coordinator as requested in quality assuring the MoEC CHS regular reports sent by MoEC to DFAT in both English or Bahasa Indonesia, including the supporting documents and reports content
• Support MoEC in developing high-level CHS reports, such as CHS Executive Summary reports, CHS lessons learned, CHS SOP or CHS guidelines or others as required
• Participate in DFAT-MoEC CHS meetings and provide support and advise on needed follow up of CHS and SFR cases
• Ensuring that all SSQ staff and EP stakeholders have a common perception and understanding of what constitutes fraud and have practical knowledge on fraud detection, reporting and handling.
• Overseeing and quality assuring Suspected Fraud Reports (SFR) produced by SSQ C1 team in the field.

Actively managing the Information Management & Reporting Unit staff

• Ensuring that staff are working in line with agreed priorities and ToRs
• Ensuring that staff are providing adequate and timely support for other component units and ensure continuous coordination between IMR and the other C1 units
• Leading the team in terms of effective reporting of data for the component and for C1 stakeholders including MoEC and DFAT.

Supporting and collaborating with MoEC to promote ownership and use of key C1 data and reporting systems and sustainability of the CHS.

• Involving and coordinating with MoEC on key aspects of IMR systems development.
• Ensuring that, to the greatest extent possible, the tools and systems developed by Component 1 can be used and maintained by MoEC or local government education offices after the completion of the EP

Others tasks as requested and agreed with the C1 Manager

Please visit http://www.cardno.com/en-au/Careers/Pages/IMR-Manager.aspx for more detail information on the key responsibilities and reporting structure

Key Selection Criteria

The following are required for the position of IMR Manager:

• University qualification (Bachelors or equivalent) in information management, communications, or other relevant discipline.
• At least 5 years relevant experience
• Very good understanding of, and experience with, donor and institutional reporting requirements.
• Excellent interpersonal skills with an ability to build effective working relationships internally and externally
• Experience and ability to manage and supervise a team including specialist staff.
• Strong analytical skills and the ability to identify high-priority information.
• Highly proficient written and spoken English
• Proficient written and spoken Bahasa Indonesia

The following are highly desirable for the position of IMR Manager:

• Postgraduate degree (Masters or equivalent) in information management, communications, or other relevant discipline.
• Prior working experience in Indonesia, especially with the Indonesian government
• Background in or knowledge of complaints handling systems
• Background in or knowledge of database and management information systems and processes

Duration of Contract:

The duration of contract for this position is for 12 months with possible extension subject to approval by the Client.

How to Apply for This Position

1. Response against each of the Key requirements for the position
2. Curriculum vitae/resume.
3. Name and contact details (phone and email) of three referees.
4. Applications that do not address all the requirements stated above will not be considered.

Submitting Applications

1. By email: email your application with the reference " AEPI SSQ – Information Management and Reporting Manager" in the subject line to emergingmarkets.jakarta@cardno.com ; or
2. On-line application. Go to www.cardno.com/careers and search for this position. Click "Apply for this job" located at the end of the job description.

Application this position closes on 9 December 2014.

Late applications will not be considered and only shortlisted candidates will be contacted.

Cardno Emerging Markets is an equal opportunity employer and is committed to child protection in all fields.

Australian Aid - managed by Cardno Emerging Markets on behalf of the Australian Government.

 

Employee Benefits

Job Employee Benefits

​Competitive Indonesia National Remuneration Package

Contact

Job Contact

For enquiry, please email emergingmarkets.jakarta@cardno.com with reference "QUERY- AEPI SSQ – Information Management and Reporting Manager position"