Receptionist
Duty Station: Representative Office, Jakarta
KNCV Tuberculosis Foundation is an international non-profit organization dedicated to the fight against tuberculosis (TB), still the second most deadly infectious disease in the world. KNCV Tuberculosis Foundation has a strong reputation in national and international TB control. KNCV is an international centre of expertise for TB control that promotes effective, efficient, innovative and sustainable tuberculosis control strategies in a national and international context. We are an organization of passionate TB professionals, including doctors, researchers, training experts, nurses and epidemiologists. We aim to stop the spread of the worldwide epidemic of TB and to prevent the further spread of drug-resistant TB. As a non-profit international organization, KNCV is active in over 40 countries in Europe, Africa, Latin America and Asia. The central office is located in The Hague, The Netherlands. KNCV Indonesia consists of a dynamic team of over 90 staff members working in 10 provinces in Indonesia, all to help combat tuberculosis in Indonesia in close cooperation with the Ministry of Health.
Challenge TB
KNCV is the lead partner in Challenge TB (CTB), the new USAID-funded 5-year global program to decrease TB mortality and morbidity in high burdened countries. We lead an international consortium with eight partner organizations: American Thoracic Society (ATS), Family Health International (FHI 360), Interactive Research & Development (IRD), Japanese Anti Tuberculosis Foundation (JATA), Management Sciences for Health (MSH), Program for Appropriate Technology in Health (PATH), The International Union Against Tuberculosis and Lung Disease (The Union), and the World Health Organization. The overarching strategic objectives of Challenge TB are to improve access to quality patient centred care for TB, TB/HIV, and MDR-TB services; to prevent transmission and disease progression; and to strengthen TB platforms.
Major Responsibilities:
• To be the first point of contact for all enquiries, callers and visitors to KNCV and direct to the relevant people in a welcoming and efficient manner
• Welcomes all on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Arrange with the Office Assistant drinks and snacks for visitors and where requested meetings.
• To answer all incoming telephone calls with KNCV standard greeting in a prompt and bright manner. Ensure the telephone is covered at all times and that calls and messages are dealt with promptly and correctly. When transferring calls to the appropriate personnel the caller must be introduced and not just put through
• Ensure that the reception area is well maintained – clean and tidy at all times.
• Maintains electronic contact and information lists
• Handle, record and monitor all incoming and outgoing documents ensuring that they are distributed / sent to the appropriate people in a timely and efficient manner.
• Provide support with organising meetings and other events as requested
• Under the direction of line manager, support KNCV logistic activities eg staff movements, archiving of documents etc
• In collaboration with the Program Secretary and HR Department – keep a record of all travel in and out of the office and calendar of meetings / events (internal and external)
• Provide support related to office utility management related to the building and building maintenance, including disseminating messages and announcements from the Building Management Office to KNCV staff.
• Work closely with the Office Assistant to provide other support where needed
General
• Adhere to Indonesian Government, KNCV and Donor rules and regulations at all times
• Other tasks as requested consistent with the overall scope of this position.
Qualifications:
• D3
• Minimum 2 years demonstrated experience in administration / secretarial work.
• Strong Computer skills and advanced in email, word and excel
• Excellent written and oral communications skills, in both Bahasa Indonesia and English
• Pleasant personality
• Excellent interpersonal skills, including patience, diplomacy, willingness to listen and respect for colleagues
• Able to create a supportive working environment amongst all staff
• Able to work as part of a team or individually
• Motivated, proactive and willing to learn
• Punctual and reliable
“The KNCV offers a flexible and supportive work environment and strongly encourages developing your skills and abilities to further your career opportunities.”
Interested applicants are requested to submit their CV and application to recruitment.indonesia@kncvtbc. org by December 14th, 2014 at the latest.
Only shortlisted candidates will be notified
KNCV is an equal employment opportunity organization
Duty Station: Representative Office, Jakarta
KNCV Tuberculosis Foundation is an international non-profit organization dedicated to the fight against tuberculosis (TB), still the second most deadly infectious disease in the world. KNCV Tuberculosis Foundation has a strong reputation in national and international TB control. KNCV is an international centre of expertise for TB control that promotes effective, efficient, innovative and sustainable tuberculosis control strategies in a national and international context. We are an organization of passionate TB professionals, including doctors, researchers, training experts, nurses and epidemiologists. We aim to stop the spread of the worldwide epidemic of TB and to prevent the further spread of drug-resistant TB. As a non-profit international organization, KNCV is active in over 40 countries in Europe, Africa, Latin America and Asia. The central office is located in The Hague, The Netherlands. KNCV Indonesia consists of a dynamic team of over 90 staff members working in 10 provinces in Indonesia, all to help combat tuberculosis in Indonesia in close cooperation with the Ministry of Health.
Challenge TB
KNCV is the lead partner in Challenge TB (CTB), the new USAID-funded 5-year global program to decrease TB mortality and morbidity in high burdened countries. We lead an international consortium with eight partner organizations: American Thoracic Society (ATS), Family Health International (FHI 360), Interactive Research & Development (IRD), Japanese Anti Tuberculosis Foundation (JATA), Management Sciences for Health (MSH), Program for Appropriate Technology in Health (PATH), The International Union Against Tuberculosis and Lung Disease (The Union), and the World Health Organization. The overarching strategic objectives of Challenge TB are to improve access to quality patient centred care for TB, TB/HIV, and MDR-TB services; to prevent transmission and disease progression; and to strengthen TB platforms.
Major Responsibilities:
• To be the first point of contact for all enquiries, callers and visitors to KNCV and direct to the relevant people in a welcoming and efficient manner
• Welcomes all on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Arrange with the Office Assistant drinks and snacks for visitors and where requested meetings.
• To answer all incoming telephone calls with KNCV standard greeting in a prompt and bright manner. Ensure the telephone is covered at all times and that calls and messages are dealt with promptly and correctly. When transferring calls to the appropriate personnel the caller must be introduced and not just put through
• Ensure that the reception area is well maintained – clean and tidy at all times.
• Maintains electronic contact and information lists
• Handle, record and monitor all incoming and outgoing documents ensuring that they are distributed / sent to the appropriate people in a timely and efficient manner.
• Provide support with organising meetings and other events as requested
• Under the direction of line manager, support KNCV logistic activities eg staff movements, archiving of documents etc
• In collaboration with the Program Secretary and HR Department – keep a record of all travel in and out of the office and calendar of meetings / events (internal and external)
• Provide support related to office utility management related to the building and building maintenance, including disseminating messages and announcements from the Building Management Office to KNCV staff.
• Work closely with the Office Assistant to provide other support where needed
General
• Adhere to Indonesian Government, KNCV and Donor rules and regulations at all times
• Other tasks as requested consistent with the overall scope of this position.
Qualifications:
• D3
• Minimum 2 years demonstrated experience in administration / secretarial work.
• Strong Computer skills and advanced in email, word and excel
• Excellent written and oral communications skills, in both Bahasa Indonesia and English
• Pleasant personality
• Excellent interpersonal skills, including patience, diplomacy, willingness to listen and respect for colleagues
• Able to create a supportive working environment amongst all staff
• Able to work as part of a team or individually
• Motivated, proactive and willing to learn
• Punctual and reliable
“The KNCV offers a flexible and supportive work environment and strongly encourages developing your skills and abilities to further your career opportunities.”
Interested applicants are requested to submit their CV and application to recruitment.indonesia@kncvtbc.
Only shortlisted candidates will be notified
KNCV is an equal employment opportunity organization
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