I. POSITION INFORMATION
Reference No.
Position title
Position grade
Base Salary
Duty station
Type of Contract VN/ID10/2015/051
Migrant Care Assistant
General Service Staff / G-4
IDR 9,461,250,- per month
Semarang
One Year Fixed-Term Contract (the first three months shall be considered as probation period)
Reporting directly to Operations Assistant II (OIC), in close coordination with Regional Care Coordinator
Overall supervision by RCA Programme Coordinator (Central Region)
Preferred starting date As soon as possible
Closing date 29 June 2015
II. ORGANIZATIONAL CONTEXT AND SCOPE
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Under the direct supervision of the Operations Assistant II (OIC), in close coordination with Regional Care Coordinator for technical guidance, and the overall supervision of the RCA Programme Coordinator, the incumbent will assist to provide care and support to interception cases of the migrants as well as oversight, supervise and monitor the implementation of the psychosocial assistance activities for the irregular migrants in Indonesia.
III. RESPONSIBILITIES AND ACCOUNTABILITIES
1. Assist the intercepted and surrendered migrants anytime there is a case.
2. Visit and monitor the migrants at the IDC and the Community Accommodation to make sure their basic needs including adequate food and water, accommodation facilities and medical assistance are provided.
3. Provide counselling to Irregular Migrants on their option to continue stay in Indonesia or Voluntary return to country of origin.
4. Using ICARE strategies, implement tailored psychosocial program activities for the irregular migrants (IMs) and ensure that the implementation of social, religious and educational/vocational activities and the like are culturally appropriate and fully respect the confidentiality of the information on migrants.
5. Assess psychosocial and protection needs and identify problems/gaps, risk and vulnerabilities, including those related to gender and age. Propose/prioritise initiatives to reduce these risks and increase the resilience capacity within the IMs communities.
6. Ensure presence in IDC and IMs communities through regular visits to the IDC as well as to the Community Accommodation, temporary settlement areas to collect information on the conditions faced by IMs including the availability of humanitarian assistance (shelter, food, water/sanitation, health and education) and access to services by different segments of IMs populations.
7. Provide basic counselling and implementation of psychosocial activities where needed, possible and appropriate in a scheduled manner including specific educational activities addressing the identified social-health issues.
8. Ensures adequate care and monitors the work of the implementing partners.
9. Proposes and organizes custom made educational and vocational activities for the migrants at the community accommodation and IDC.
10. In coordination with Finance Unit, manage the operational expenses and ensure IOM expenditure is based on IOM regulations
11. Provide ad hoc activity report to the Supervisors
12. Provide monthly statistics and formatted reporting
13. Perform other duties as may be assigned
IV. COMPETENCIES
The incumbent is expected to demonstrate the following technical and behavioural competencies
Accountability
• Accepts and gives constructive criticism
• Follows all relevant procedures, processes, and policies
• Meets deadline, cost, and quality requirements for outputs
• Monitors own work to correct errors
• Takes responsibility for meeting commitments and for any shortcomings
Client Orientation
• Identifies the immediate and peripheral clients of own work
• Establishes and maintains effective working relationships with clients
• Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
Continuous Learning
• Contributes to colleagues' learning
• Demonstrates interest in improving relevant skills
• Demonstrates interest in acquiring skills relevant to other functional areas
• Keeps abreast of developments in own professional area
Communication
• Actively shares relevant information
• Clearly communicates, and listens to feedback on, changing priorities and procedures
• Writes clearly and effectively, adapting wording and style to the intended audience
• Listens effectively and communicates clearly, adapting delivery to the audience
Creativity and Initiative
• Proactively develops new ways to resolve problems
Leadership and Negotiation
• Convinces others to share resources
• Presents goals as shared interests
Performance Management
• Provides constructive feedback to colleagues
• Provides fair, accurate, timely, and constructive staff evaluations
• Uses staff evaluations appropriately in recruitment and other relevant HR procedures
Planning and Organizing
• Sets clear and achievable goals consistent with agreed priorities for self and others
• Identifies priority activities and assignments for self and others
• Organizes and documents work to allow for planned and unplanned handovers
• Identifies risks and makes contingency plans
Professionalism
• Masters subject matter related to responsibilities
• Identifies issues, opportunities, and risks central to responsibilities
• Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
• Persistent, calm, and polite in the face of challenges and stress
• Treats all colleagues with respect and dignity
• Works effectively with people from different cultures by adapting to relevant cultural contexts
• Knowledgeable about and promotes IOM core mandate and migration Solutions
Teamwork
• Actively contributes to an effective, collegial, and agreeable team environment
• Contributes to, and follows team objectives
• Gives credit where credit is due
• Seeks input and feedback from others
• Delegates task and responsibilities as appropriate.
• Actively supports and implements final group decisions.
• Takes joint responsibility for team’s work.
Technological Awareness
• Learns about developments in available technology
• Proactively identifies and advocates for cost-efficient technology solutions
• Understands applicability and limitation of technology and seeks to apply it to appropriate work
Operations
• Delivers on set objectives in hardship situations
• Effectively coordinates actions with other implementing partners
• Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.
Technical
a) Knowledge in assisting emergency operations activities;
b) Proven ability and experience in liaising with UN, Government Departments/Authorities and other international organizations;
c) Proficient in computer applications: Ms-Office
V. EDUCATION AND EXPERIENCE
a) Indonesian National with good knowledge of, and experience in project implementation and operational.
b) Diploma Degree in psychology, Social science, counselling, management or Economic. A university degree in any of these fields will be highly regarded.
c) At least four years of experience in any of these fields, particularly in dealing with migrants and trainings.
d) Experience in provision of community based training activities
e) Have ability to manage workload within general schedule of work, instructions and standard practices.
f) Strong liaison and networking skills and experience with state and non-state actors.
g) Demonstrated ability to work in a multicultural, multi-ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds
VI. LANGUAGES
Language: Thorough knowledge of English and Bahasa Indonesia
HOW TO APPLY
Interested candidates are invited to send the application in ENGLISH, with:
a) Cover letter, clearly specify suitability and availability date,
b) Complete the Personal History Form which can be downloaded at the following link :
www.iom.or.id/sites/default/
c) Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).
Please submit your application through jobstreet or send by email to recruitment-indonesia@iom.int, indicating the reference code above (VN/ID10/2015/051) as subject. The deadline for applications is 29 June 2015
Only applicant who meet the above qualification will be considered
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