The International Federation of Red Cross and Red Crescent
Societies (IFRC) is the world's largest humanitarian organization, with 190
member National Societies. As part of the International Red Cross and Red
Crescent Movement, our work is guided by seven fundamental principles;
humanity, impartiality, neutrality, independence, voluntary service, unity and
universality.
Find out more on: www.ifrc.org
The International Federation-Country Cluster Support Team
(CCST) invites applications from eligible candidates for the following
position:
Community Engagement
& Accountability (CEA) and Communications
Classification Level: Senior Officer
Date of Issue : 27 February 2017
Date of Closing : 13 March 2017
Duty Station: Jakarta
Contract Type: Fixed Term
Duration: 12 months
Job purpose
The Senior Community Engagement & Accountability (CEA)
and Communications Officer will report to Head of Country Cluster Support Team
(CCST). The Senior Community Engagement & Accountability (CEA) and
Communications Officer will support Indonesian Red Cross (PMI) and Cruz
Vermelha de Timor-Leste (CVTL) to develop Community Engagement and
Accountability (CEA) and communications with a focus on community based
programmes.
Job duties and responsibilities
Community Engagement and Accountability (CEA)
·
Under direction of Head of CCST support National
Societies to develop and execute a community engagement and accountability
(CEA) strategy and approach and dedicated activities as an integral part of
community based programmes both during emergency and in normal times.
·
Provide guidance on the setting up, and
management of, an appropriate mix of communication channels, suitable to the
local context and cultural practices, and ensure National Societies have the
support and technical skills required to provide timely, relevant and accurate
information to people in emergencies, including through innovative engagement
strategies.
·
Support programme teams to increase levels of
engagement and accountability to communities, including within emergency
operations, through the establishment of appropriate feedback mechanisms and
training frontline staff/volunteers to improve their participation and
complaints handling skills.
·
Work with PMER and programmes to ensure the Red
Cross Information Management systems and platforms capture people’s perceptions
and feedback to inform decision-making processes at strategic and operational
level.
·
Provide specific support to the project teams
(PMI, CVTL, IFRC and Partner National Societies) working on Flood resilience
(‘Zurich’ project), WASH (‘Samsung’ project), ICBRR Consortium and other
projects as assigned. Support National Societies’ programmes to carry out
community engagement process in order to improve the ways they can ask
questions and voice their opinions and needs.
·
Support National Societies to increase their
capacity and the sustainability of CEA activities across their programmes.
·
Be the technical focal point for the RCRC
Movement partners (PNSs, ICRC) and other key stakeholders on CEA and provide
tailored solutions as necessary.
·
Contribute to measuring and evaluating the
impact of CEA maintaining all records and data associated with the program and
providing reports of activities as required.
·
Actively engage with IFRC CEA technical
resources in the AP Region and beyond. Identify and create partnerships and
strengthen coordination with CEA partners in support of community engagement
initiative in National Societies programmes and operations.
Communications
·
Act as focal point for IFRC on communications
issues.
·
Develop communications strategy which in line
with CCST operational plan to support programmes and emergency operation.
·
Develop strategy to accompany National
Societies’ communications bureau with objective to increase their capacity in
promoting Red Cross activities for internal and external stakeholders.
·
Lead IFRC support to National Societies’ public
relations bureau and other division according to need
·
Support IFRC HoCCST in:
o Launching
specific Red Cross campaigns in country
o Establishing
and maintaining relation with national and international media
·
Provide effective and sustained communications
support to the operational major programmes and promote these programmes with
national societies and other partners, as well as media.
·
Develop reactive and proactive relationships
with national, regional and international media, in line with communications
and advocacy goals of the Red Cross.
·
Write media releases and other media-related
materials to be signed off and issued by the HoCCST and participate in the
development of key messages, statements, opinion piece, brochures/publications
as well as templates to be used at a zone, regional or national level.
·
Actively contact (in coordination with the AP
Regional Communications Team) international media to arrange interviews for Red
Cross/Red Crescent spokespeople in the field when appropriate.
·
Ensure effective working relationships with
National Societies counterpart and leadership
Position Requirements
·
University degree in Communications or
Journalism or similar area.
·
Basic Delegates Training Course or equivalent
knowledge is preferred.
·
Experience of working in emergency operation is
preferred.
·
Experience with the Red Cross/Red Crescent
Movement, including time in the field and/or with a National Society is
preferred.
·
5 years’ experience in beneficiary
communication, social mobilization, communication with communities, community
engagement and accountability or community for development with at least 5
years in developing countries.
·
Minimum 5 year experiences of working on
communications related tasks.
·
Work experience with other international
organizations, large NGOs and/or governmental development agencies is
preferred.
·
Ability to work in a diverse cultural context.
·
Strong communications skills and robust
knowledge of information sharing tools, and the ability to implement them.
·
Highly organized, with ability to create unified
team approach.
·
Strong skills in written and oral English.
·
Good understanding of - or training in - current
developments in the field of communication with communities, behavioral and
social sciences, community engagement and accountability planning and
processes, community media; also strategic communication planning, behavior
analysis, formative research and evaluation of communication interventions.
Only candidates meeting the above requirements are requested
to apply.
Please submit your application letter addressing the above
qualifications and experience with your curriculum vitae to: Indonesia.hrd@ifrc.org
Please indicate on the subject heading: Senior CEA and
Communications Officer
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