POSITION TITLE: Information and Communications Technology for Development (ICT4D Officer)
JOB DESCRIPTION:
The
USAID-funded project, Linkages Across the Continuum of HIV Services for Key
Populations Affected by HIV (LINKAGES), under the President's Emergency Plan
for AIDS Relief (PEPFAR) program is implemented by FHI 360 in partnership with
Pact, IntraHealth International and the University of North Carolina at Chapel
Hill, and conducts a range of activities to reduce HIV transmission among key
populations (KP) — sex workers, men who have sex with men, transgender persons
and people who inject drugs — and improve their enrollment and retention in
care and treatment across the HIV cascade. LINKAGES will accelerate the ability
of governments, key population leaders, organizations working with key
populations, and private-sector providers to plan and implement services that
reduce HIV transmission among key populations and their sexual partners and
extend the lives of those already living with HIV. The key elements of the FHI
360-led team’s strategic and technical approach are:
•
Identifying
key populations and locales and comprehensively assessing risk,
•
Diagnosing
“leaks” and revealing access barriers within the HIV services cascade,
•
Scaling
up “what works” while innovating to ensure the most strategic use of resources
and access to newly emerging technologies,
•
Addressing
structural barriers and transforming local KP organizations,
•
Ensuring
interventions are sustainable over the long term, and
•
Supporting
the mainstreaming of human rights, gender and competency and capacity
development.
JOB
SUMMARY/DESCRIPTION:
-
The Information and Communications Technology for Development
(ICT4D) Officer works with the ICT4D Advisor to provide technical assistance to
the project in all areas related to ICT4D, including supporting the
implementation of the LINKAGES ICT4D strategy in Papua.
-
The ICT4D Officer will provide direct technical support to provincial
and district AIDS Commissions (PAC/DAC), provincial and district health offices
(PHO/DHO), and religious institutions in Papua to enable them to improve their
use of ICT. This will include developing a systems-level strategy together with
these partners that can be implemented at the district level, as well as
ICT4D-related trainings, one-on-one technical support, material
development, and other related support.
-
In addition, the ICT4D Officer, under direct supervision by ICT4D
Advisor, with input from the capacity development officer and partner engagement
officer in Papua will also build the capacity of relevant government agencies
and health facilities in the ICT4D area, where relevant. Some of the focus
areas include use of ICT for outreach reporting, performance tracking, patient
tracking, appointments, reminders, and strengthening capacity to use SIHA to
reduce data gaps.
-
This position will contribute to the training of civil society and
PHO/DHO, PAC/DAC partners in public and private settings to use
state-of-the-art virtual tools to reach key populations more effectively and
link them to discrimination and stigma-free service provision.
-
The ICT4D Officer will stay up to date on the latest approaches
and tools in the use of digital technologies for key population outreach and
service provision, including reviewing effective methodologies and materials
from around the globe to ensure high quality standards are followed.
-
The ICT4D Officer will also provide support to the implementation
of a digital system that will enable LINKAGES to more effectively administer
its technical assistance to partners. Partners should be able to easily submit
requests, and LINKAGES staff should have a system in place that enables them to
easily triage and respond to those requests. This system should also enable
LINKAGES staff to track the progress of TA in near real-time and enable quick
reporting and analysis.
-
The ICT4D Officer will be responsible for maintaining all
software/application/mobile apps that have been produced and launched by
LINKAGES and/or LINKAGES partners in Papua, including involvement in new
software/application development.
-
The position will be based in either Jayapura or Jayawijaya in Papua
province and open for Indonesian national candidates only.
Suitably
qualified candidates openly living with HIV and/or who are representative of
the key populations affected by HIV are also actively encouraged to apply.
DUTIES
AND RESPONSIBILITIES
ü Provides
technical assistance to achieve LINKAGES programmatic goals, with a strong
focus on the use of mobile, digital and web-based tools and approaches.
ü Assists
Government of Indonesia (GOI) especially at province and district level (PHO,
DHO, PAC and DAC), civil society organizations and LINKAGES staff members and
other partners in Indonesia in the training of key population community
representatives, peer outreach and others in the use of digital tools,
platforms and metrics/analytical techniques to extend the reach and
effectiveness of in-person outreach and referral.
ü Provides
technical assistance to maintained all of software/application, including mobile
app that have been released by LINKAGES and or LINKAGES partners.
ü Assists to
develop an application/software for online survey tools using familiar open
source platform (for example, Open Data Kit or ODK).
ü Assists to
identify barriers to the uptake of HIV service for key population groups and
ways to address those barriers using mobile, digital and web-based tools
working with civil society, private businesses and government.
ü Works
collaboratively with other HIV projects in Papua (ex. Global Fund Principal
Recipients), civil society organizations and the entire LINKAGES team in
Indonesia and ensures strong coordination among team partners on the
implementation of technical activities.
ü Contributes
to the achievement of high quality results in accordance with the targets
identified in the work plan and performance monitoring plan.
ü Contributes
to program quality according to FHI 360 standards including quality assurance
and quality improvement initiatives.
ü Contributes
to work plan activities; ensures appropriate levels of technical assistance in
program operations; coordinates partner efforts in program implementation
including assisting in the provision of technical assistance to each grant
partner for the provision of high quality services; ensure appropriate program
monitoring and reporting.
ü Contributes
to the development of TOR, technical management of activities for implementing
work plan to ensure that activity timeframes and budgets are met and products
are reviewed and finalized.
ü Reports regularly
to LINKAGES ICT4D Advisor on progress and status of ICT implementation in Papua
and or LINKAGES activities in Indonesia.
QUALIFICATIONS
ü Proven
skills in the development and application of eHealth/mHealth, survey and other
digital tools and approaches for the implementation and measurement of HIV
prevention, care, and treatment projects for FSW, PWID, MSM, and TG in Papua or
other provinces in Indonesia.
ü Proven
skills in mentoring, leadership and networking.
ü Proven
skills in software/application/tools development using open source platforms,
including ODK
ü Sensitivity
to cultural differences and understanding of the political and ethical issues
surrounding public health issues among key populations in Indonesia.
ü Ability to
manage and complete numerous tasks with a high degree of organization and
limited resources.
ü Experience
working with civil society organizations to plan and implement ICT4D
strategies.
ü Experience
of establishing strong working relationships with colleagues from different
organizations and cultures.
ü Experience
identifying, designing and brokering public-private partnerships, especially in
the technology field.
ü Ability to
meet deadlines with strong attention to consistency, detail, and quality.
ü Ability to
travel within country or region and internationally if needed.
Education/Experience:
ü Bachelor in
Computer Science, Engineering, Information, Communication and Technology (ICT)
or related field.
ü At least 5
years of experience working in ICT4D, with at least some experience specific to
eHealth/mHealth.
ü Experience
with ICT hardware, mobile phones and web-based technologies in Indonesia,
particularly designing or deploying tools appropriate to both areas with high
access to mobile networks and the internet, as well as in low-bandwidth or
sub-standard infrastructure environments.
ü Experience
with open source, mobile and emerging technology, particularly as applied to
public health is extremely desirable.
ü Experience
using Open Data Kit to create mobile-based surveys and manage data aggregation.
ü At least 3
years of demonstrated excellence in a senior level technical Officer and
leadership position, preferably in an international development context and
working with key population groups.
ü Experience
developing and delivering presentations, workshops and trainings to multiple
types of audiences.
ü Excellent
oral and written communication skills in English and Bahasa Indonesian.
Interested candidate please send your CV to hr.indonesia@fhi360.org with position title as the subject by 25th August 2017 COB.
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