CRS Indonesia's Hiring for MEAL Program Manager

CRS Background

Catholic Relief Services was founded in 1943 by the Catholic Bishops of the United States to serve World War II survivors in Europe. Since then, we have expanded in size to reach more than 120 million people in more than 100 countries on five continents.

Our mission is to assist impoverished and disadvantaged people overseas, working in the spirit of Catholic social teaching to promote the sacredness of human life and the dignity of the human person. Although our mission is rooted in the Catholic faith, our operations serve people based solely on need, regardless of their race, religion or ethnicity. Within the United States, CRS engages Catholics to live their faith in solidarity with the poor and suffering people of the world. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Country Background

CRS Indonesia was established in 1957 with a dedicated, experienced team implementing a portfolio of development and humanitarian response activities. With main offices in Jakarta, and a sub-office in Palu, CRS in Indonesia has in recent years effectively responded to natural and man-made disasters, including the 2004 Indian Ocean tsunami, the 2006 Yogyakarta earthquake, the 2009 earthquakes in West Java and West Sumatera, the 2012-2013 typhoon emergency response in North Jakarta, the 2013 Lombok earthquake, the 2014-2015 Sinabung volcano eruption, and 2018 Lombok and Palu earthquakes. Currently, CRS Indonesia focuses its work on emergency response, disaster risk reduction, capacity building, and cash-transfer programming.  CRS programs are implemented through a network of national partners, in close coordination with district and national government agencies.

Job Summary

CRS Indonesia currently hiring for MEAL Program Manager to be based in Jakarta office, this position will manage programming operated from the CRS Jakarta Office in the area of Monitoring, Evaluation, Accountability, and Learning (MEAL), designing and implementing projects advancing Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming.

Job Responsibilities

·      Manage and implement all MEAL activities throughout relevant project cycles - project design, start-up, implementation and close-out - to ensure efficient and effective implementation in line with CRS program quality principles and standards and MEAL policies, procedures and practices, donor MEAL requirements, and industry good practices. Ensure project team and partner staff use the appropriate MEAL systems and tools.

·      Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.

·      Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policy and industry good practices, including use of differential and inferential statistics (quantitative data), and content and trends analysis (qualitative data). Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles, encouraging reflection on key issues, assumptions, and themes to identify and address gaps in learning. Promote the application of learning to improve program quality and to strengthen agency influence among external stakeholders.

·      Act as a key resource person for MEAL in project design and proposal development, gap-filling and taking on growth responsibilities, as needed. Support the design of project-level theories of change, results frameworks, Pro frames (logical frameworks) and MEAL narratives, including the identification of key indicators of change and appropriate methods for data collection and use.

·      Lead the development roll-out of project-level MEAL systems, including MEAL plans or Performance Monitoring Plans or Performance Indicator Reference Sheets, Indicator Performance Tracking Tables, data collection instruments, Feedback and Response Mechanisms, and Detailed Implementation Plans.

·      Coordinate the implementation of monitoring and accountability activities and processes (including ICT4MEAL) according to the Detailed Implementation Plan and MEAL system. Ensure the quality of monitoring data through annual data quality assessments. Support active seeking and responding to feedback from all members of targeted communities and other stakeholders.

·      Contribute to evaluation events in through the development of terms of reference that include a balance of qualitative and quantitative methods, and the necessary level of technical rigor. Assure the quality of evaluation data through good data management. As required, support the identification, recruitment, and management of external evaluators to ensure high quality evaluation and learning.

·      Help identify, assess and strengthen partnerships relevant to MEAL, applying appropriate application of partnership concepts, tools and approaches. Coordinate the identification of MEAL-related staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation. Optimize partner participation and capacity development in the implementation of MEAL systems.

·      Coordinate and monitor financial and material resources relevant to project MEAL needs. Through planning and oversight ensure efficient use of project resources for MEAL.

Typical Background, Experience & Requirements

Education and Experience

·         Master's Degree in International Development, International Relations or in the field of Disaster Risk is required. Additional experience may substitute for some education.

·         Minimum of 5 years of relevant field-based experience in coordinating or managing light to moderately complex projects required, preferably with an international NGO.

·         Additional experience may substitute for some education.

·         Project management experience in Emergency Response and Disaster Risk Reduction is highly desirable.

·         Experience engaging with partner organizations.

·         Experience contributing to the development of technical proposals.

·         MEAL skills and experience preferred.

·         Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Personal Skills

·         Strong critical thinking and creative problem-solving skills with ability to make sound judgment.

·         Strong relationship management skills and the ability to work effectively with culturally diverse groups.

·         Strong written and verbal communication skills with ability to write reports

·         Proactive, results-oriented, and service-oriented

CRS encourage qualified candidates to apply regardless of religion, race, gender, sexual orientation or disability, all recruitment practice and procedure reflect CRS commitment to protection children and vulnerable adult from abuse.

Only applications that meet the above qualifications will be shortlisted. All applications and CVs should be sent by email to CRS Indonesia at Indonesia_HR@crs.org before or by June 30^th, 2019.   

"Only short-listed candidates will be invited via e-mail/phone for Interview”