Customer Relation Management

Our organization was established in 1970's. It started with an idea of preserving environment and society; we adapt our business according to the element that related with human's life (Water, Fire, and Environment). Our core business is including distributing, engineering, and procurement and contracting company for pumps, rotating equipment, fire protection, safety, security, environmental solution and services.

We strive to deliver the customers needs, service and solution throughout Indonesia by giving the high standard result. Our motto to be "One Team, One Plan, One Goal", because we believe in working together wholeheartedly, we can achieve great success. So, we challenge the Top Performer employee to join our great team to overcome the extremely rapid growth for the following positions:

Customer Relation Management - (Section Head)

(Jakarta Raya)

Responsibilities:

Reporting directly to Marketing Dept Head, Help Marketing Dept Head to Implement CRM, Monitor & Report CRM in Marketing & Sales Area.

Responsibilities :

Together with Marketing Dept Head, Establish a comprehensive training program for all customer service & CRO in order to provide a consistent level of service.

Together with MIS Team develop CRM system for day to day operation, Analizing CRM Data to provide comprehensive CRM Report for Management.

Deliver training to all staff sales & Marketing person at least once per quarter.

Support Sales & Marketing on CRM Application

Monitor CRM Activity Within Organization

Provide Comprehensive Sales report for Sales Review Meeting

Coordinate & Facilitate Sales Review Meeting

Requirements:

Male / Female (30 – 35 years old); Minimum 3 years experience in Customer Relation Management ideally coming from a distribution company with high level service.

Degree holder from Economic, IT From TOP University with min GPA. 3.

Having knowledge in data based management & CRM (preferably)

Computer literate (Ms. Office)

Excellent command of English, both written and verbal. Mandarin is an advantage.

Good communication skill and interpersonal skill

Able to work under pressure.

Those who are interested and meet the above requirement, please send your complete application letter, resume, a recent photograph, at email subject to:

recruitment@indobara.co.id

PT. Indobara Bahana

Jl. Gunung Sahari no. 57G Jakarta Pusat

www.indobara.co.id