Customer Services Manager (Services)

Giving you the very best consumer goods jobs around, our team thrives on the partnerships they have created with some of the world’s most recognized and respected brand names. With at times fierce competition for quality executive candidates both locally and internationally, Monroe has already proven itself as the executive recruitment company needed by clients seeking the very best candidates for their consumer goods jobs.

Our high-profile consultants have the experience, intimate industry knowledge and networks needed to locate consumer goods jobs and hard-to-find consumer good executive talent for the key positions crucial to the operations of our many satisfied clients. With our extensive network, our advanced methods of head-hunting and our substantial database, Monroe’s Consumer Goods team can fill any consumer goods jobs quickly and cost effectively.

Customer Services Manager (Services)

(Jakarta Raya)

Monroe Consulting Group is a global team of recruitment specialists, boasting a network of over 40 offices located throughout Europe, USA, Asia and Australia.

Our office located in Jakarta, works with some of the best-known local and multi-national companies to deliver consistently high levels of service and delivery within Middle to Senior Management recruitment.

We are currently recruiting on behalf of one of the world’s leading Direct Selling companies which has a strong market presence and acknowledge as one of the best Direct Selling company in Indonesia

Responsibilities:

Customer Service Manager will be representing the company to their distributor and reflecting the corporate attitude, ideas and philosophy. This position consider as a crucial position in the organization, the incumbent will be report directly to the President Director and working closely with the Regional Customer Services Manager Asia Pacific. He/she will be manage a team consist of 7 customer service professional.

Requirements:

Bachelor’s degree from any discipline; from Reputable University

Having 5 years minimum experience in Customer service function

Experienced in Hospitality, Courier, Banking, Airline or Direct Selling Company will be an advantage

Fluent in English both oral and written is a Must

Able to Speak Mandarin is an Advantage

Good communication and presentation skills;

Strategic thinking and innovative

Familiarity with Oracle would be an advantage

Internal relationship skills and teamwork is required

All applications will be treated in the strictest of confidence. If you are a suitable match for this position please send your application to:

consumer@monroeconsulting.com