Wednesday, September 28, 2011

Sponsorship Accountable Assistant (Position Code: SAA/CFI) based in Jakarta

Child Fund is an international child focused development agency working in 33 countries to create lasting and meaningful change in the lives of more than 11 million vulnerable, deprived and excluded children, families and communities, regardless of race, creed, gender or national origin. In Indonesia ChildFund has been operating for 34 years since 1973, in areas where the need is the greatest and currently reaches out directly to 900,000 children and family members in partnership with 50 local NGOs spread across 8 provinces. For more information please visit www.childfund.org

Child Fund Indonesia is currently seeking:

Sponsorship Accountable Assistant (Position Code: SAA/CFI) based in Jakarta

Task and responsibilities:
· Ensure the existing communication between sponsors/donors, partners and children (beneficiaries) comply with the Sponsor Relations Standard Policy and in line with the Child Protection Policy and make them as positive experiences for all related parts.
· Ensure and work closely with Zonal office on all sponsorships related activities.
· Ensure working with zonal office staff in ensuring partners performance on sponsorships.
· Ensure the good quality of Sponsor Relations services by doing quality of child correspondence, responsiveness to requests, and compliance to standards.
· Respond the sponsor request as soon as possible in order to provide the sponsor's needs immediately and complies with ChildFund Sponsor Relation Standard Procedure and Policy.
· Maintain LINCS operations
· Produce LINCS reports and distribute it to partners
· Maintain Child New Enrollment, Child Reassignment Materials and child departure.
· Maintain Child Information/profile and Child’s Photos
· Maintain Child Correspondence to/from sponsor
· Maintain Child Success Story and Sponsorship publication materials
· Manage Sponsor visit
· Maintain good documentation and filing system in order to keep the accountability of Sponsor Relations
· As part of Sponsorship and Partnership team in term of doing capacity building/training to local partner in relates with compliance organization system operation and procedure.
· Assist Sponsorship and Partnership Manager with regard to produce guidelines for Sponsor Relations Operation and procedures to Partners
· Assist Sponsorship and Partnership Manager to review the implementation of Sponsor Relations Operation and procedures in Partners.
· Visit Zonal office and project sites to support sponsorships project and programme.

Qualifications:
University degree desirable.
Minimum of three year’s work experience in related sector.
Training and work experience in sponsorship relation is an advantage.
Written and spoken fluency in English and Bahasa Indonesia.
Computer literacy (Microsoft office and e-mail)
Good communication skills
Ability to work independently, sense of responsibility and initiative

Please send by email your resume or CV & include Job Title & Position Code in the email subject field to: recruitment@indonesia.childfund.org

Deadline for lodging applications: Sunday, 2 October 2011

Terms and Conditions:

Please send by email your resume or CV & include Job Title & Position Code in the email subject field. Please send your email to : recruitment@indonesia.childfund.org

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