IT OFFICER

CARE International Indonesia (CII), as an international NGO, has carried out large scale operations in Indonesia, encompassing emergency operations, transitional activities centered on agriculture and nutrition and a range of development initiatives in such areas as water and sanitation, health and micro-credit.

CARE Indonesia Headquarter Office at Jakarta is currently recruiting the following position:

JOB TITLE : IT OFFICER

DEPARTMENT/PROJECT : SUPPORT/CIIHQ

REPORTS TO : HUMAN RESOURCES & ADMINISTRATION MANAGER

JOB SUMMARY

This position is responsible for the supervision of the IT Unit and for the provision of IT support to projects and programs of the Country Office. The basic functions of the IT Unit include providing support to the design, development and maintenance of IT infrastructure appropriate for CARE projects and field offices, coordinating the development of IT policies, procedures, standards as well as security measures and ensuring compliance, spearheading the CO’s IT-related projects including adoption of applications, software and hardware. This position is also responsible for providing advices to Senior Management Team on any matters pertaining to the area of Information Technology, and providing IT support to the operations of CARE’s headquarters.

RESPONSIBILITIES AND TASKS

A. Design, development and maintenance of IT infrastructure and network management support

· Ensure that appropriate design of IT infrastructure is made available to CARE’s offices and projects. In this connection, provide necessary support for the development and maintenance of IT infrastructure at CARE’s offices.

· Collaborate with IT staff of project offices or sub offices to extend support for system, security and network infrastructure.

· Provide daily network infrastructure administration and troubleshooting hardware and software related problem.

· Make a program or application if needed.

B. Establish IT Policies, manuals, standards, reports and security measures

· Develop policies and manuals in all areas of IT and network management.

· Establish and update standards for hardware and software used by the Country Office.

· Ensure that there is adequate system security by refining network monitoring and implementing security management software on servers and individual computer (including anti-virus tools)

· Generate monthly IT performance report on bandwidth utilization, security report, and potential IT issues

C. Support to the management of country-office-wide applications.

· Provide systems support to CARE’s financial systems (currently SCALA) at the headquarters and at sub-offices.

· Support the management of CARE Indonesia’s web-based HRIS and Asset Management Systems.

· Support the management of CARE Indonesia’s website and intranet.

· Facilitate access to CARE Canada-managed Livelink.

· Develop training materials and provide training to users of CARE’s standard applications and specific tools (e.g. MS-Access).

· Establish backup and recovery strategies support for each of the country office wide applications

D. Plan, Implement and control IT Unit’s staffing, facilities and annual budget.

· Provide mentoring and coaching to IT staff in the Jakarta office and at the project offices;

· Prepare the unit AOP and assist staff in developing their IOPs

· Conduct annual and mid-year appraisal of IT staff Manage annual IT unit budget and track of the unit’s expenditure in line with its annual budget figures

· Develop and maintain IT equipment inventory at the Jakarta Office

CONTACTS/KEY RELATIONSHIPS

This section may include both internal and external relationships.

Key Relationship Position Relationship

Internal Admin Asset Information system

Finance System Scala

HR HRIS

Manager/PM All IT Matters

External Guest/Auditor/Donor IT matters

QUALIFICATIONS

· Bachelor or Sarjana degree in related field

· A minimum of 3 years experience in IT position with a reputable organization

· Ability to work with minimum supervision

· Experience with large scale office applications.

· Proven experience in LAN management, hardware, software integration and basic maintenance

· Experience in programming likes VBnet, MS Access,C++

· Planner and organizer

· Information Seeker

· Problem solver and Decision Maker

· Excellent teamwork and Collaboration

· Good communication/interpersonal skills.

· Fluent in Bahasa Indonesia and English

WORKING CONDITIONS

Jakarta 100%

TERMS OF OFFER

CARE is an equal opportunity employer offering a competitive salary and benefits package, and a collegial working environment. Applicants are invited to send a cover letter illustrating their suitability for the above positions, and detailed curriculum vitae, with names and addresses of three referees (including telephone, fax numbers and email address). Please DO NOT attached academic transcripts and Diplomas and state clearly the applied position code in the email subject.

Please submit your applications before 20 November, 2011 to CARE International Indonesia, Human Resources Unit:

recruit_549@careind.or.id

"Only qualified applicants will be shortlisted"