International Organization for Migration (IOM) Indonesia is looking for a Psychosocial Support Asssistant/Social Worker according to the terms of reference below:
I. Position Information
Reference No.
Position title
Position grade
Duty station
Type of Contract
SVN/ID10/2013/006
Psychosocial Support Assistant/Social Worker
General Service Staff, Grade 4
Medan, Indonesia
Special All Inclusive Contract, 3 (three) months with possibility of extension. The tenure of contract of internal candidate holding a Fixed Term/Regular contract will remain unchanged
Seniority band:
Job family:
Organizational unit:
Position number
Position rated
Subject to rotation
Band IV
Operations
Psychosocial Support Unit
n/a
n/a
n/a
Reporting directly to
Head of Sub-Office/RCA Programme Coordinator in Medan, in close coordination with Psychosocial Support Coordinator/Senior Migration Health Adviser for technical guidance.
Overall supervision by
Deputy Chief of Mission
Managerial responsibility
No
Directly reporting staff
0
II. Organizational Context and Scope
Under the direct supervision of Head of Office/RCA Programme Coordinator in Medan, in close coordination with the Psychosocial Support Coordinator and Senior Migration Health Advisor for technical guidance and under overall supervision of the Deputy Chief of Mission, the incumbent will provide oversight, supervise and monitor the implementation of the psychosocial assistance activities for the irregular migrants in Indonesia.
III. Responsibilities and Accountabilities
1. Implement tailored psychosocial program activities for the irregular migrants (IMs) and ensure that the implementation of social, religious and educational/vocational activities and the like, are culturally appropriate and fully respects the confidentiality of the information on migrants.
2. Work closely with the IOM team (medical, operation, and other related officers), local authorities and/or national government, international organizations, and NGOs to inform and advocate for remedies and solutions to psychosocial and protection issues faced by irregular migrants.
3. Assess psychosocial and protection needs and identify problems/gaps, risk and vulnerabilities, including those related to gender and age. Propose/prioritise initiatives to reduce these risks and increase the resilience capacity within the IMs communities in detention and community settings.
4. Ensure presence in IMs communities through regular visits to detention centres, temporary settlement areas to collect information on the conditions faced by IMs including the availability of humanitarian assistance (shelter, food, water/sanitation, health and education) and access to services by different segments of IMs populations.
5. Actively engage the IMs in the development of psychosocial activities and use available resources within the target population. Encourage migrants to provide assistance to their own community members by sharing their own knowledge and skills to influence the decision making process affecting their daily living situations.
6. Ensure referral mechanisms are established for referring migrants with potential mental/psychosocial health problems or any other general health issues to the appropriate health care service providers in the area.
7. Provide basic counselling and implementation of psychosocial activities where needed, possible and appropriate in a scheduled manner including specific educational activities addressing the identified social-health issues.
8. Organize case management for case record, collate, review for completeness of information and maintain a filing, retrieval and forwarding system of documents/records for each migrant undergoing assessment, mental / psychosocial consultation, treatment, referral and follow up.
9. Conduct on-going monitoring, analysis and reporting of the psychosocial condition of the IMs and provide periodic reports of psychosocial activities conducted in the designated areas including psychological reports and statistics on a monthly basis to the Psychosocial Support Program Coordinator.
10. Perform other duties as may be assigned
IV. Competencies
The incumbent is expected to demonstrate the following technical and behavioural competencies
Behavioural
Accountability
Accepts and gives constructive criticism
Follows all relevant procedures, processes, and policies
Meets deadline, cost, and quality requirements for outputs
Monitors own work to correct errors
Takes responsibility for meeting commitments and for any shortcomings
Client Orientation
Identifies the immediate and peripheral clients of own work
Establishes and maintains effective working relationships with clients
Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
Continuous Learning
Contributes to colleagues' learning
Demonstrates interest in improving relevant skills
Demonstrates interest in acquiring skills relevant to other functional areas
Keep abreast of developments in own professional area
Communication
Actively shares relevant information
Clearly communicates, and listens to feedback on, changing priorities and procedures
Writes clearly and effectively, adapting wording and style to the intended audience
Listens effectively and communicates clearly, adapting delivery to the audience
Creativity and Initiative
Proactively develops new ways to resolve problems
Leadership and Negotiation
Convinces others to share resources
Presents goals as shared interests
Performance Management
Provides constructive feedback to colleagues
Provides fair, accurate, timely, and constructive staff evaluations
Uses staff evaluations appropriately in recruitment and other relevant HR procedures
Planning and Organizing
Sets clear and achievable goals consistent with agreed priorities for self and others
Identifies priority activities and assignments for self and others
Organizes and documents work to allow for planned and unplanned handovers
Identifies risks and makes contingency plans
Professionalism
Masters subject matter related to responsibilities
Identifies issues, opportunities, and risks central to responsibilities
Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
Effectively applies knowledge of migration issues within organizational context
Persistent, calm, and polite in the face of challenges and stress
Treats all colleagues with respect and dignity
Works effectively with people from different cultures by adapting to relevant cultural contexts
Knowledgeable about and promotes IOM core mandate and migration Solutions
Teamwork
Actively contributes to an effective, collegial, and agreeable team environment
Contributes to, and follows team objectives
Gives credit where credit is due
Seeks input and feedback from others
Delegates tasks and responsibilities as appropriate
Actively supports and implements final group decisions
Takes joint responsibility for team's work
Technological Awareness
Learns about developments in available technology
Proactively identifies and advocates for cost-efficient technology solutions
Understands applicability and limitation of technology and seeks to apply it to appropriate work
Technical
a) Delivers on set objectives in hardship/difficult situations.
b) Effectively coordinates actions with other implementing partners.
c) Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office objectives
d) Excellent understanding and application of ethical practices within the disciplines and a good understanding of rights based approaches
e) Proficient in computer applications
f) Good written and spoken communications skills,
g) Good interpersonal skills, high loyalty, ability to work in a multi - cultural environment and good working in team.
e). Willingness to travel.
V. Education and Experience
a) Diploma Degree (D3) in Psychology, Social Science or any related field. A university degree in any of these fields will be highly regarded.
b) At least four years of direct work experience in social work, have worked in settings with protection issues such as battered women, rape victims, family/domestic abuse and trauma/post care.
c) Experience in working with irregular migrants; trafficked persons; general counselling and networking.
VI. Languages
Language: Proficient in the English language, proficiency in languages spoken by migrants (Farsi, Arabic, Tamil, Myanmarese) is an advantage.
HOW TO APPLY
Interested candidates are invited to send the application in ENGLISH, with :
a) Cover letter, clearly specify suitability, availability date and preferable duty station.
b) Complete the Personal History Form which can be downloaded at the following link :
http://www.iom.or.id/loadpdf.jsp?lang=eng&pgs=pcmain&file=phform.xls
c) Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).
Please submit the application by email to recruitment-indonesia@iom.int and indicating the reference code above (SVN/ID10/2013/006) as subject. Only applicant who meet the above qualification will be short-listed
The deadline for applications is 22 February 2013.
For more detail info about us, please visit www.iom.or.id
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