Job Opening WVI: Donor Care Officer (DCO)

Wahana Visi Indonesia is a Christian humanitarian organization working to create lasting change in the lives of children, families and communities living in poverty. Wahana Visi Indonesia has been working for more than 15 years, employing more than 800 staff  in the programs and serving 1,400 of the poorest villages.

Wahana Visi Indonesia is a local humanitarian organization that implements most of World Vision programs in Indonesia.  World Vision is one of the world’s largest international Christian humanitarian aid organizations. It has been working in Indonesia for more than 50 years and  focusing on programming effort on health, education and economic development across transformational development, humanitarian emergency affairs and advocacy ministries.

Wahana Visi Indonesia is currently seeking the following position :

Donor Care Officer (Code: DCO) 

Location     : Jakarta 

Major Roles:

To provide technical expertise in the implementation and coordination of Sponsorship Program or Non Sponsorship Program for sponsors/donors enquiries and providing support to the 5-year goal and objectives of WVIDN with the end in view of creating a continually transforming organization that undertakes continuous improvement in the quality and effectiveness of its strategies in engaging different publics to participate in its child-focused transformational development ministry. 

Qualifications:

 - Diploma/Bachelor degree in Business, Marketing or any course related with relevant experience in telemarketing and customer care/service. 
- Min 2 years of experience in telemarketing, call center or customer service
- Strength in communication and customer care 

Submit your application with updated CV not later than February 06, 2014 to :
Human Resource Department World Vision Indonesia
recruitmentindonesia@wvi.org 

Please mention the following format in e-mail subject: Application for Donor Care Officer (code:DCO)

As a child focused organization, WV is committed to the protection of children & doesn’t employ staff whose background is not suitable for working with children. All employment is conditioned upon the successful completion of all applicable background checks.

Only shortlisted candidates will be contacted.