I. POSITION INFORMATION
Reference No.
Position title
Position grade
Base Salary
Duty station
Type of Contract SVN/ID10/2014/031
Operations Assistant II (OIC)
General Service Staff, Grade 5
IDR 12,418,167 per month
Semarang
Special All Inclusive Contract for 3 (three) months with the possibility of extension. The tenure of contract of internal candidate holding a Fixed Term/Regular contract will remain unchanged
Seniority band:
Job family:
Organizational unit:
Position number
Position rated ¨
Subject to rotation Band III
Operations
RCA
n/a
n/a
n/a
Reporting directly to RCA Programme Coordinator (Java Region)
Overall supervision by Deputy Chief of Mission
Managerial responsibility Yes
Directly reporting staff 3-5
II. ORGANIZATIONAL CONTEXT AND SCOPE
Under direct supervision of the RCA Programme Coordinator (Java Region), and the overall supervision of the Deputy Chief of Mission, the incumbent will provide oversight, supervise and monitor the implementation of efficient coordination mechanism between relevant government agencies (mainly the Indonesian Immigration Department and the Indonesian National Police) and local government entities. The Operations Assistant II (OIC) will be responsible in performing operations support functions.
III. RESPONSIBILITIES AND ACCOUNTABILITIES
1. Maintain coordination with the INP (Indonesian National Police), Immigration Department and local authorities (Bupatis, Camats) in his/her areas;
2. Monitor Irregular Migrants activities and ensure that all basic services are provided to all Irregular Migrants (IMs) under IOM auspices in a timely and efficient manner. Basic services to be provided to IMs include adequate and appropriate food and water, acceptable accommodation facilities, basic personal supplies and toiletries, security and medical assistance, including psycho-social counselling and recreational and educational activities.
3. Visit Irregular Migrants and undertake activities as indicated in the visit activity / work plan prepared in coordination with supervisor.
4. Provide counselling to Irregular Migrants on their option to continued stay in Indonesia or Voluntary return to country of origin.
5. Coordinate with the Medical and Psychosocial Coordinator to ensure that all Irregular Migrants are provided adequate and appropriate medical services, including psychosocial counselling
6. Undertake duty travel to meet with irregular migrants and to conduct regular coordination meeting with the local authorities (Immigration and INP's Departments) within his / her area
7. Provide ad-hoc support to local authorities in areas related to identification and handling of irregular migration;
8. Coordinate with local authorities to assist the intercepted migrants;
9. Escort the intercepted migrants to the assigned places;
10. Ensure needs of intercepted migrants are provided;
11. Manage the operational expenses;
12. In coordination with Admin/Finance assistant in Semarang and Finance department Jakarta, he/she will be responsible for the administrative and financial matters of the office that s/he is assigned, including the management of operational expenses of the programme;
13. In charge for the office and supervise the field staffs where s/he is assigned
14. Provide activities report to the RCA Programme Coordinator (Java Region).
Perform other duties as may be assigned
IV. COMPETENCIES
The incumbent is expected to demonstrate the following technical and behavioural competencies
Accountability
• Accepts and gives constructive criticism
• Follows all relevant procedures, processes, and policies
• Meets deadline, cost, and quality requirements for outputs
• Monitors own work to correct errors
• Takes responsibility for meeting commitments and for any shortcomings
Client Orientation
• Identifies the immediate and peripheral clients of own work
• Establishes and maintains effective working relationships with clients
• Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
• Keeps clients informed of developments and setbacks
Continuous Learning
• Contributes to colleagues' learning
• Demonstrates interest in improving relevant skills
• Demonstrates interest in acquiring skills relevant to other functional areas
• Keeps abreast of developments in own professional area
Communication
• Actively shares relevant information
• Clearly communicates, and listens to feedback on, changing priorities and procedures
• Writes clearly and effectively, adapting wording and style to the intended audience
• Listens effectively and communicates clearly, adapting delivery to the audience
Creativity and Initiative
• Actively seeks new ways of improving programmes or services
• Expands responsibilities while maintaining existing ones
• Persuades others to consider new ideas
• Proactively develops new ways to resolve problems
Leadership and Negotiation
• Convinces others to share resources
• Actively identifies opportunities for and promotes organizational change
• Presents goals as shared interests
• Articulates vision to motivate colleagues and follows through with commitments
Performance Management
• Provides constructive feedback to colleagues
• Identifies ways for their staff to develop their abilities and careers
• Provides fair, accurate, timely, and constructive staff evaluations
• Uses staff evaluations appropriately in recruitment and other relevant HR procedures
• Holds directly reporting managers accountable for providing fair, accurate, timely, and constructive staff evaluations
Planning and Organizing
• Sets clear and achievable goals consistent with agreed priorities for self and others
• Identifies priority activities and assignments for self and others
• Organizes and documents work to allow for planned and unplanned handovers
• Identifies risks and makes contingency plans
• Adjusts priorities and plans to achieve goals
• Allocates appropriate times and resources for own work and that of team members
Professionalism
• Masters subject matter related to responsibilities
• Identifies issues, opportunities, and risks central to responsibilities
• Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
• Persistent, calm, and polite in the face of challenges and stress
• Treats all colleagues with respect and dignity
• Works effectively with people from different cultures by adapting to relevant cultural contexts
• Knowledgeable about and promotes IOM core mandate and migration Solutions
Teamwork
• Actively contributes to an effective, collegial, and agreeable team environment
• Contributes to, and follows team objectives
• Gives credit where credit is due
• Seeks input and feedback from others
• Actively supports and implements final group decisions
• Takes joint responsibility for team's work
Technological Awareness
• Learns about developments in available technology
• Proactively identifies and advocates for cost-efficient technology solutions
• Understands applicability and limitation of technology and seeks to apply it to appropriate work
Resources Mobilization
• Establishes realistic resource requirements to meet IOM needs
Operations
• Delivers on set objectives in hardship situations
• Effectively coordinates actions with other implementing partners
• Works effectively with local authorities, stakeholders, beneficiaries, and the broader
• community to advance country office or regional objectives
Technical
a) Knowledge in assisting emergency operations activities;
b) Proven ability and experience in liaising with UN, Government Departments/Authorities and other international organizations;
Proficient in computer applications: Ms-Office and reservation and ticketing system
EDUCATION AND EXPERIENCE
a) University degree in Management, Economics, Social Science or business and counselling.
b) Have relevant training and experiences.
c) Minimum five years of related working experience particularly in dealing with migrants and trainings.
d) Good knowledge of, and experience in managing operational activity.
VI. LANGUAGES
Fluency in English and Bahasa Indonesia both oral and written.
HOW TO APPLY
Interested candidates are invited to send the application in ENGLISH, with:
a) Cover letter, clearly specify suitability and availability date,
b) Complete the Personal History Form which can be downloaded at the following link :
http://www.iom.or.id/loadpdf.
c) Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).
Please submit your application through through http://www.iom.or.id/about.
Only applicant who meet the above qualification will be short-listed
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