This is the International Federation of Red Cross and Red Crescent
Societies / American Red Cross operated project. We are currently looking
for proposal for the provision of Consultancy Corporate Volunteer Project
Final Evaluation and would like to request you to submit your proposal and
best offer in IDR (Indonesian Rupiah) for the following as details Term of
References (TOR) and you may find attached the relevant documents for your
*Type of evaluation*
End-of-Project (Final) Evaluation
*Expected evaluation methodologies*
*Number of evaluators*
Applications will be accepted from both individuals and firms.
*Expected start/end dates, number of work days*
May 17 – June 24, 2016
Applicant will propose the budget which cover all evaluation activities
including travel cost (see the scope of works)
*Deadline for receiving applications*
May 13th, 2016 before 2 pm.
*1. **DESCRIPTION OF PROJECT/PROGRAM TO BE EVALUATED *
*1.1.**Background and objectives of project/program*
The Corporate Volunteer project aims *to strengthen access and utilization
of resources from the corporate sector to improve the operational and
program performance of the Indonesian Red Cross (PMI)*. Specifically, the
project will strengthen PMI’s operational and program performance,
especially in volunteering, with project period of *October 2013 – June
2016*, with funding of *$400,000* from the American Red Cross (ARC). Its
corresponding outcomes and outputs are as follows:
*Outcome 1. *Corporate Volunteer Development guideline is implemented in
PMI NHQ and targeted provinces. Under this outcome, there are four outputs:
- Output 1.1. PMI guidelines on corporate volunteer development
- Output 1.2. Training curriculum on First Aid, Disaster
Response Management, Community-Based Program and Youth Character Building
are modified to meet corporate sector needs.
- Output 1.3. PMI trainers at NHQ and Province level are
available and ready to be mobilized when needed.
- Output 1.4. Technical support is provided by PMI NHQ on the
corporate volunteer implementation guideline
*Outcome 2. *Resource mobilization, including professional level
volunteers, that contributes to improving PMI systems, programs, volunteer
networks, and other corporate contributions to PMI is increased.
- Output 2.1. High-level advocacy activities to Private Sector
Associations (i.e. KADIN, APINDO, and AMCHAM) and national/multinational
companies are conducted.
- Output 2.2. Specialized cluster groups of PMI volunteers from
national/ multinational companies are established and activated.
- Output 2.3. Utilized corporate volunteers to develop the
capacity of PMI personnel in technical skills in order to perform better in
Most of the project interventions have been in the forms of document and
system improvement or development, workshops, trainings, field testing,
meetings, coaching, and facilitation support. The project developed a model
to work primarily with AMCHAM (the American Chamber of Commerce) members;
while also approached other business association (e.g. APINDO) members or
individual businesses that operate in Indonesia.
This model is expected to build up a critical mass of professional
volunteer resources throughout the country, which could be at the disposal
of PMI branches, chapters and/or for national level operational or
programmatic needs. The involvement of the corporate sector would most
often be associated with disaster response and preparedness, mitigation
planning, and system improvement. These corporate volunteers would receive
orientation, training, and then co-opt to be involved in undertaking a
certain type of activities.
*1.2.**Scope and reach of project/program*
Project activities will take place at the national level, through using
corporate volunteers to assist PMI in improving national level operational
systems and program designs (e.g. communication campaigns) in two (2)
targeted provinces; PMI DKI Jakarta and Bali. The primary beneficiaries of
this project are PMI board members (54), staff (160), and corporate
volunteers (400), totaling 614 people.
In the current volunteer system in PMI, there are four (4) classifications
of volunteers: 1) Youth Volunteer (PMR) which varies from elementary school
to senior high school; 2) Volunteer Basic Corps (KSR), mainly targeting
university students; 3) Professional Volunteer (TSR), which varies from
community volunteer at the village level to professionals, i.e. teachers,
doctors, nurses, architects, practitioners, etc.; and 4) Blood Donor
Considering the corporate volunteer expertise, they will therefore, be
categorized as TSR volunteers. Following general practice, all volunteers
will be attached to corresponding PMI Branches, including their management.
Since, PMI NHQ and Chapters are not allowed to set up their own volunteer
structures, they will be able to mobilize volunteers, based on specific
needs in coordination with their respective Branches.
As this initiative is still a pilot project, some flexibility within PMI,
would allow both PMI NHQ and targeted Chapters to coordinate closely with
their respective Branches in mobilizing volunteers, depending on the
particular task or TOR required to undertake and considering Branch
coverage and capacity.
Provide background information on the respective roles of the American Red
Cross, Host National Society and other implementing partners in
project/program management. Describe the management structure and indicate
the key management positions, including the person(s) responsible for
monitoring and evaluation.
In implementing this project, PMI is in charge of the leadership over the
project and ARC provides technical backup and facilitates other external
*ARC Roles and Responsibilities**: *
ARC oversees the Corporate Volunteer project in close collaboration with
PMI NHQ, with primary role of providing funding and technical assistance
(including facilitation and networking) to PMI NHQ through training,
workshops, and facilitation support. ARC, in cooperation with PMI, monitors
project progress and provides feedback to PMI through regular coordination
meetings, meeting notes, and monitoring trip reports.
To perform the responsibilities described above, ARC Indonesia delegation
has assigned a Corporate Volunteer Manager Program Coordinator DM and OD,
and M&E/Reporting Manager to allocate certain 10-40% of their time to the
project. Furthermore, the Country Representative has also extended his
technical support to the project, especially assisting to develop direct
relationship between PMI and AMCHAM and/or individual corporate members, as
*PMI Roles and Responsibilities**: *
PMI NHQ is responsible for carrying out day-to-day project activities and
management. Since the project requires active participation and support
from a number of divisions within PMI (incl. Volunteers, Training, Disaster
Management, Health, International Cooperation, Resource Mobilization, etc),
the Volunteer Division will be in charge as leading sector to manage and
coordinate cross-divisional coordination, with a senior-level staff
assigned to manage the project.
*2. **EVALUATION OVERVIEW*
*2.1.**Purpose of evaluation*
This evaluation have four main objectives, including:
1. To examine the relevance and fulfillment of project
objectives, efficiency, effectiveness (intended and unintended results),
impact, and its sustainability.
2. To identify major factors that contribute to the results as
well as and connectedness between outputs and outcomes.
3. To identify challenges and issues during project
implementation and its impact to the project success as well as potential
solution to address similar issues in the future.
4. To obtain private sector perspective and recommendation to
the CV program approaches which most suitable for corporate context and
5. To provide lessons learned and specific recommendation to inform
project implementation models/approaches/strategies direction to continue
the CV program in PMI with or without external funding support.
*2.2.** Main audience of evaluation*
The main audience for the evaluation includes the field project delegates,
field management, NHQ technical team, NHQ senior management, donor (ARC)
and other PNSs, also the corporate volunteers. The major emphasis for the
evaluation will be for learning objectives.
*2.3.** Coverage of evaluation*
The evaluation will be done comprehensively covering all geographic areas
taking subset of completed activities.
*3. **SCOPE OF WORK AND EVALUATION DESIGN *
*3.1.** Scope of work*
*The contractor will be responsible for the following:*
1. Provide inception report, including evaluation timeline and budget,
which correspond to this TOR/Evaluation Objectives.
2. Coordinate the arrangement of evaluation schedule with PMI at all
levels and private sector/companies/AMCHAM (i.e. data collection, analysis,
and dissemination) and field preparation (technical and administration).
3. Conduct and facilitate detail assessment/data collection through
discussions, meetings, and or mini workshop to evaluate this project and
fulfill the project evaluation objectives.
4. Provide specific recommendations in order to improve the design and
content for future similar initiatives/projects to better address the
context of corporate volunteering and reflect strategic priorities of PMI.
5. Develop a final evaluation report that reflects evaluation
findings, summary, specific recommendations, and action plans.
6. Conduct a mini workshop to disseminate the evaluation result which
involved PMI, Amcross, and AMCHAM/KADIN.
*The contractor will not be responsible for the following:*
1. To prepare the information required for the evaluation (monthly and
quarterly reports, other project recording and reporting forms).
The evaluation will use mix method (both quantitative and qualitative)
which will cover all of the required information to ensure that the
findings are objective and reliable. Therefore, the methods would include
1. Desk review of key documents, including strategy documents (Proposal,
LFA, M&E Plan), project monthly and quarterly reports (CR Report, SRMC,
QPR, ITT), prior evaluation reports, monitoring reports and other documents
2. Literature search and review of material on the environment in which
the project operates (i.e. corporate volunteering, Red Cross world), and
recent developments which impact objectives and activities.
3. In-depth interviews with key project/program staff.
4. In-depth interviews with representatives from PMI board members,
ARC, AMCHAM, partnering companies, and other relevant stakeholders.
5. Focus group discussions with corporate volunteers.
*3.3.** Discussion of methodology and work plan*
Discussion of selected, approved methodology and work plan will be
developed by the selected contractor in form of an Inception Report, which
needs to be submitted at least one (1) week after contract signing.
Feedbacks towards the Inception Report will be provided in no less than
three (3) working days, and the Final Inception Report should be ready at
least two (2) weeks after contract signing.
*3.4.** Logistic and Administrative Support*
The contractors will use their own computers, equipment, and software
necessary to deliver the final work.
*3.5.** Reporting relationship*
The contractor will report to Merry Turnip, MER/H Coordinator of ARC.
*3.6.** International standards & Presentation of evidence*
Standard evaluation and survey methodologies and good practices utilized in
the international humanitarian community should be applied. In particular,
all findings and conclusions should be based on evidence which is presented
in the evaluation report.
*3.7.** Ethical Guidelines*
It is expected that the evaluation will adhere to ethical guidelines as
outlined in the American Evaluation Association’s Guiding Principles for
Evaluators. A summary of these guidelines is provided below, and a more
detailed description can be found at
1. Informed Consent: All participants are expected to provide informed
consent following standard and pre-agreed upon consent protocols.
2. Systematic Inquiry: Evaluators conduct systematic, data-based
3. Competence: Evaluators provide competent performance to
4. Integrity/Honesty: Evaluators display honesty and integrity in
their own behavior, and attempt to ensure the honesty and integrity of the
entire evaluation process.
5. Respect for People: Evaluators respect the security, dignity and
self-worth of respondents, program participants, clients, and other
evaluation stakeholders. It is expected that the evaluator will obtain the
informed consent of participants to ensure that they can decide in a
conscious, deliberate way whether they want to participate.
6. Responsibilities for General and Public Welfare: Evaluators
articulate and take into account the diversity of general and public
interests and values that may be related to the evaluation.
*3.8.** Future use of data*
All collected data will be the sole property of the American Red Cross. The
contractor may not use the data for their own research purposes, nor
license the data to be used by others, without the written consent of the
American Red Cross.
*4. **EXPECTED ACTIVITIES AND DELIVERABLES*
*4.1.** Expected activities*
*No of days*
1. Contractual Process
2. Desk review, literature search and discussions with key program staff
3. Develop and submit inception report for ARC approval
4. Finalization data collection instruments
5. Data collection
May 23-June 3
6. Data analysis and interpretation
7. Prepare and submit 1st draft report
8. Finalize report in line with ARC feedback
9. Present findings to ARC and PMI
10. Finalize and submit the Evaluation Report
*5. **OBLIGATIONS OF KEY PARTICIPANTS IN THE EVALUATION*
*5.1.** Obligations of the Contractor(s)*
a. Inform the evaluation manager in a timely fashion of progress
made and of any problems encountered.
b. Implement the activities as expected, and if modifications are
necessary, bring to the attention of the MER/H Coordinator before enacting
c. Report on a timely basis for any possible conflicts of interest.
*5.2.** Obligations of the MER/H Coordinator*
a. Make sure that the contractor(s) are provided with the specified
human resources and logistical support, and answer any day-to-day enquiries.
b. Facilitate the work of the contractor(s) with beneficiaries and
other local stakeholders.
c. Monitor the daily work of the contractor(s) and flag any
d. Receive and signoff on deliverables and authorize payment
*5.3.** Obligations of the NHQ Technical Team*
a. Review and approve the proposed methodology.
b. Provide technical oversight in the review of all deliverables.
c. Provide timely comments on the draft report.
d. Receive and signoff on deliverables and authorize payment
*6. **Required Qualifications:*
a. Demonstrated experience in leading evaluations of humanitarian
b. Demonstrated professional experience in
volunteering/organizational development environments
c. Demonstrated experience in quantitative data collection and
d. Demonstrated experience in qualitative data collection and
e. Demonstrated experience in leading focus group discussions
f. Technical expertise in project/program sector preferred
g. Experience of evaluating similar programs strongly preferred
h. Professional work experience with Red Cross and Red Crescent
i. Fluency in Bahasa Indonesia and English required
*7. **Proposal Submission Procedure*
Please submit your proposal and budget application and curriculum vitae in
English not later than *13 May 2016 before 14:00 to *
*firstname.lastname@example.org* <email@example.com> placing the job
title in the subject line and label your proposal and CV with your name and
documents. Only short listed candidates will be notified. Applications
received after the deadline will not be considered.