Request for Proposal (RFP) - REQ-JAK-18-0033 Consultant of Service Provider for development of Billing and Accounting MIS for PDAM Probolinggo District and PDAM Deli Serdang District

DAI, implementer of the USAID funded Indonesia Urban Water, Sanitation and Hygiene  Penyehatan Lingkungan Untuk Semua (IUWASH PLUS) Project, invites qualified bidders to submit proposals/bids for  Consultant of Service Provider for development of Billing and Accounting MIS for PDAM Probolinggo District and PDAM Deli Serdang District.

Background

The USAID Indonesia Urban Water, Sanitation and Hygiene, Penyehatan Lingkungan Untuk Semua (IUWASH PLUS) program is a five-year initiative designed to assist the Government of Indonesia (GOI) in increasing access to water supply and sanitation services as well as improving key hygiene behaviors among urban poor and vulnerable populations. USAID IUWASH PLUS works with governmental agencies, the private sector, NGOs, communities and others to achieve the following "high level" results:

1.   An increase of one million people in urban areas with access to improved water supply service quality, of which at least 500,000 are from the poorest 40% of the population (also referred to as the “Bottom 40%” or “B40”), vulnerable groups or Indonesia’s eastern provinces; and

2.   An increase of 500,000 people in urban areas with access to safely managed sanitation.

 

To ensure that improvements in access to WASH services are sustained, USAID IUWASH PLUS is guided by a development hypothesis that focuses on strengthening service delivery systems, so they can more effectively reach the poorest and most vulnerable segments of the population. In order to achieve this at scale, the program undertakes activities through four interrelated components, including: 1) improving household WASH services; 2) strengthening city WASH institutional performance; 3) strengthening the WASH financing environment; and 4) advancing national WASH advocacy, coordination and communication. In support of these components, USAID IUWASH PLUS also implements a Local Sustainability and Innovation Component (LSIC) that is designed to stimulate WASH innovations that strengthen community, private sector and government WASH service provision.

Objective

The main purpose of this scope of work is to provide an MIS for Billing and Accounting in PDAM Kabupaten Probolinggo and PDAM Kabupaten Deli Serdang..  Integrated system is expected PDAM to be more efficient, effective and accurate to record transactions and able to issue monthly financial report. Increase PDAM revenue stream with new billing system will be achieved as all money received has to be reported in daily basis.

MAIN TASKS 

MIS Billing and Accounting software for PDAM consists of two applications which works integrated between these fields and its place or location. Programmer will conduct development of application or cater the ready-stock required application to PDAM Kabupaten Probolinggo and PDAM Kabupaten Deli Serdang. Detailed activities of the programmer is as following:

§  Develop or provide applications of the web-based billing and accounting system that designed for water utility/PDAM.

§  Provide training to PDAM staff of how to use the program detail, clearly and easy to understand.

§  Transfer the billing and accounting database from the old program/application to the new program.

§  Conduct a trial of billing system showing PDAM can process thoroughly the billing system from input water consumption, billing issuance and billing payments.

§  Conduct trial of transaction recordings to include input financial data, process it and issue financial reports regularly (monthly or annually). PDAM in this case is easily issued regular report that includes Income Statement, Balance Sheet and Cash Flow Statement.

§  Provide guarantees for the operation of the system for 1 year, and provide advice and make corrections or improvements during the warranty period.

§  Provide a one-year warranty for system operation by providing advice and troubleshooting.

Required Qualifications
To ensure the delivery of the output: the Management Information System for Billing and Accounting, application provider has to be a firm or company which has the following qualifications: 
a..     Company will consist a team with have mastering information technology, especially in development of web-based application and handling hardware with educational background of technological information.
b.     Company and its team have experiences enough to develop web-based and android integrated billing and accounting applications for water utility industries..
c.     Understand the financial and accounting system programming especially in water utility industry – PDAM. 

 d.     Minimum of 10 PDAM software in billing and accounting has been developed.

Selection of Local Implementer and Evaluation Criteria
The service provider will be selected based on tender result. The candidate of service provider has to provide proposal, which consist of Technical Proposal (background of the program, task to be conducted, methodology, schedule), cost proposal and CV. The proposal will be evaluated based on:
Qualification     :           30 %
Experience       :           40 %

Methodology    :           30 %

For those who match the qualifications, IUWASH PLUS inviting you to submit proposal, as the files attached or check the link as follows https://www.iuwashplus.or.id/arsip/lsic/rfp-req-jak-18-0033-consultant-of-service-provider-for-development-of-billing-and-accounting-mis-for-pdam-probolinggo-district-and-pdam-deli-serdang-district?lang=en:  

Thank you very much for your kind attention and cooperation.