Thursday, July 5, 2018

SNV Indonesia : Open Tender of CSR Study

Tender of :

Private Sector Engagement and Perception on WASH issues

July 2018


A. BACKGROUND

A.1. SNV

SNV is an international not-for-profit development organization, working in 38 countries in Africa, Asia, and Latin America. SNV specializes in supporting the resourcefulness of development actors by developing local capacities, improving performance and services, strengthening governance systems, helping to create access for excluded groups and by making markets work for the poor. Our global team of advisors use their specialist sector and change expertise in Agriculture, Renewable Energy and WASH to facilitate sustainable change in the livelihoods of millions of people living in poverty.

A.2. Voice for Change Partnership (V4CP) Programme

Open defecation is practised by 12.45% of Indonesia's population. The rate goes up to 20.56% in rural areas and in some districts; it is as high as 60%. To tackle this problem, the national Government established the STBM programme in 2009. The STBM programme is a non-subsidized, behaviour change driven, community-wide sanitation approach. It constitutes the core of the national sanitation strategy and is to be implemented by Local Governments in all 508 districts of Indonesia. Where implemented, it has demonstrated sound and sustainable results. However, the scale of its implementation has been limited and so the country failed to halve open defecation and to achieve MDG 7 in 2015. In 2016, still, 32.3% of Indonesia's population do not have adequate sanitation access.

In 2016, SNV launched a five-year programme entitled Voice for Change Partnership (V4CP). The programme is implemented in six countries: Burkina-Faso, Honduras, Ghana, Kenya, Rwanda and Indonesia. In Indonesia, one of the topics that is addressed through the programme is Water, Sanitation and Hygiene (WASH) specifically in the sanitation sector. The V4C programme aligns with the Indonesian government Sanitasi Total Berbasis Masyarakat (STBM) program and will contribute to achieve the national target of 100% sanitation coverage by 2019, as well as the Sustainable Development Goal (SDG) 6, notably target 6.2 "Achieve access to adequate and equitable sanitation & hygiene for all and end open defecation, paying special attention to the needs of women and girls and those in vulnerable situations by 2030".

The V4C programme for WASH is active in four (4) locations in West Sumatra that includes Padang Pariaman and Sijunjung; and Lampung in Pringsewu and Lampung Selatan. The V4CP programme assists 4 Civil Society Organisations (CSOs) in strengthening their advocacy activities through evidence-based approach to highlight sanitation conditions in Indonesia; the importance of sanitation for humans, the environmental, and economic development; and demonstrate the relevance, opportunites, and challenges of the STBM programme to deliver sustainable and cost-efficient results in the four districts mentioned above.

A.3. Private Sector Engagement (PSE) in Water, Sanitation, and Hygiene (WASH)

Access to safe drinking water, sanitation are human rights and good hygiene practices is an essential element that have profound impact on public health and a fundamental role in achieving the broader sustainable development.

Failure to pay attention on these three areas could lead to a sanitation crisis and can seriously have a wide health, education, and economic impact. Further evidence shows that access to adequate toilet and drinking clean water are critical drivers of children's growth and cognitive development. Despite Indonesia enormous efforts since 1990 to increase access to improved drinking water by 39% and access to improved sanitation 36%, there are still around 100 million people of the country's population live without improved sanitation and 33 million without improved drinking water (WHO and UNICEF, 2015).

One of the barriers is related to financing mechanism. For instance, the cost of universal access to water supply is approximately IDR 253.8 trillion of which central government contributes IDR 52 trillion (or 20%) until 2019. Therefore, financing universal access to water supply requires tapping provincial and local government budget, public multilateral and bilateral development financing, commercial loans, and household out-of-pocket spending.

In addition to the list of alternative solutions above, engaging businesses or the private sector is one of potential ways in addressing the financial gap: by tapping into resources under the Corporate Social Responsibility (CSR)/Corporate Social Value (CSV) programs. Traditionally, the majority of CSR programs are ill-organized, and are used to support short-term social programs that are unrelated and do not support the bottom line or core business of the companies. Despite that, there are other companies whose CSR programs are already implemented in the opposite direction.

Due to the complex dynamics of the private sector engagement landscape in Indonesia, the V4CP program foresee that it is imperative that further mapping to study the private sector's perception towards WASH especially sanitation issue as the focus point of V4CP program is critically needed to develop private sector engagement strategy. The study will, among others, provide the V4CP program and partners Civil Society Organizations (CSOs) with better evidence about the private sector's views regarding engagement, perception, and the nature of their interventions, the challenges and opportunities towards WASH-related issue.

B. OBJECTIVES

SNV Indonesia, through the V4CP program, is looking for a team of consultants (thereafter will be called the team) to conduct a study on the private sector's perception and engagement towards WASH. This study aims to map and understand how the private sector develops and prioritizes their engagement; and particularly to understand their perception towards water, sanitation, and hygiene issues.
The study will collect information from private sector actors (at the company and individual level) on the perception and initiation, their motivation, barrier to commitment towards WASH issues, and analyze any existing WASH engagement programs undertaken by companies. The findings of the study will provide V4CP (CSO and SNV) with invaluable knowledge to develop private sector engagement strategies and to advocate V4CP program's stakeholders on WASH especially sanitation issue.

C. METHODOLOGY & METHODS
The study will look into exploring quantitative and qualitative data, by combining primary and secondary data gathering methods. SNV advises a two-step process for this study, in the senses that there will be a first review of existing information (e.g., business responsibility reports, annual reports, company websites, media announcement, or information from relevant association and forum such as CSR forum) to narrow down the potential key private sector actors and issues for further process.
The screening and selection of the private sector needs to consider several aspects such as key industry sector in the program area (West Sumatra & Lampung), previous engagement with WASH issue, the compliance with the private sector and CSR regulation, type of the private sector (including multi-national, national, and local) which are classified as large scale industry based on Ministry of Industry or Ministry of commerce. Beyond that, the team needs also to identify business related associations and forums that could serve as an entry point for the dissemination information and outreach related to WASH issue. In sum, it should give us the key private sectors which have low-hanging fruit partnership opportunities for the V4CP program and the CSOs.
Secondly, SNV advises for the selection of 20 market actors based on screening process which include multinational, national, local companies, and business related associations/forum especially in two focus area to be followed up to get more in-depth analysis and interview for the real insight. The telephone and/or face-to-face interviews with representatives of selected businesses will be the main approach for this study. The interviews are meant to provide better insights about their perception, priorities, motivation, and the capacity on WASH issues and their adaptation from a business point of view. Therefore, the findings could be used to develop private sector engagement (PSE) strategy for the programme and CSOs.

D. DELIVERABLES

By the end of the contract, the team is expected to produce these deliverables, which are:

1. Develop an inception report before field data collection. This includes detailed research protocol, which describes the application of tools and instruments at each stage of the research, methodology. Particularly, on the selection of key private sector actors (after discussion with SNV), and general information about private sector engagement in WASH.

2. Analyze findings and develop a final report that covers key information, that includes:

a. Background information of businesses and their engagement including CSR/CSV activities.

b. Businesses participation in WASH issue, including:

i. Type of interventions (e.g., hardware, software, contribution)

ii. Geographical distribution of their programme in WASH issue,

iii. Distribution of their programme across the WASH lifecycle

c. Perception of businesses towards WASH issue

d. The capacity of businesses on WASH issue (e.g., knowledge, skills, action)

e. The motivation of businesses towards WASH issue (e.g., willingness to invest)

f. Barriers for the private sector to invest in the WASH (e.g., information, finance, knowledge, incentives)

g. Recommendations for private sector engagement (PSE) strategy and type of partnership that will be applicable for V4CP programme and all of the CSOs who are part of this programme

1. The Annex section must include:
* research tools,
* Fieldwork logbook:
i. listing number and location of FGDS/KII,
ii. and the number of participants in FGDs/KII,
iii. distinguishing male/female,
iv. the listing of the respondents and their contact.

1. Two (2) pages of Research brief in English and Bahasa Indonesia.
2. PowerPoint presentation must be in English and in Bahasa Indonesia for dissemination/discussion purpose.

E. TIMEFRAME

It is expected that a contract will be signed by 2nd week of August 2018, with work commencing directly after that. After receiving comments from SNV, the team will hand over the deliverables by end of November 2018.
A tentative timeline is set out below:

* Consultation/ : Week 1

* Desk study to prepare inception report (Preparation & Submission

of overall research protocol & work plan including sampling, identification

and justification of field locations, questionnaires ;

logistical, contact, and schedule preparations for fieldwork made : Week 2-3-4

* Fieldwork: Data Collection (FGD & KII) : Week 5-6-7

* Data Analysis, preparation & Submission of draft study and Report : Week 8-11

* Incorporation of SNV's feedback & Submission of Final Document : Week 12-15

F. QUALIFICATIONS

* The consultant/ team should constitute individuals with a multi-disciplinary background that have university degrees in social science, including professionals in the field of business development, market/economics expert, and behavioral science or other related fields.

* Experienced in business development and excellent understanding of value chain and market approach, and understanding of CSR/CSV and sanitation issues are preferable.

* Broad network of contacts in the private sector

* 8-10 years of progressively responsible professional work in research experience in business development, CSR/CSV or market study for private sector

* The consultant/ team must be fluent in Bahasa Indonesia and able to write reports in Bahasa and English.

G. DURATION OF THE CONTRACT

The contract for the winner of this tender (selected consultant/ team) is from 15 August 2018 through to 28 December 2018

H. IMPLEMENTATION ARRANGEMENT

Under the supervision of the V4CP programme manager, the team will coordinate their work with SNV Indonesia's WASH Advocacy Technical Project Officer, PME Assistant, and partnering CSOs in the project locations in West Sumatra and Lampung.

Regarding the monitoring process, the team should report and coordinate regularly with the SNV team within the agreed schedule and time-frame. In addition, the team should also submit the pre-preliminary report before continue to finalize the final report document after the completion of the fieldwork.

I. BUDGET AND PAYMENT

Tender amount is IDR 300.000.000. SNV will pay a lump sum amount based on the contract with the winner of this tender (selected consultant/ team) for the time spent in the research. Payment will be processed as follows:

* 20 % on signing of the contract

* 40 % on submission of progress/preliminary report after the field work

* 40 % on submission and approval of all documents (final versions of study, report, and data documents)

J. TENDER SCHEDULE

1) Tender announcement

2) Submission of tender forms:

o Letter of Intent & follow tender schedule

o Commitment of the service work (follow deadline)
started from 09 July 2018 to 18 July 2018

3) Aanwijzing by 19 - 20 July 2018

o Via email and phone

o Conducted by the project team

4) Submission of technical & financial proposal started from 21 July 2018 to 26 July 2018

o A draft research protocol including background, objective, methodology & research framework, methods, and work plan

o Curriculum vitae of the proposed team

o A financial proposal

o Sample of previous relevant research report

5) Interview of tender shortlist by 1 - 2 August 2018

6) Result of tender announce by 8 August 2018

7) Contract award by 15 August 2018

K. HOW TO JOIN THIS TENDER

Bidders who are interested in participating for this tender may send an email to the Procurement Officer (email: indonesia-procurement@snv.org) and requesting the tender forms as soon as seeing this announcement with subject "Tender of CSR Study". Please mind that deadline submission of tender forms is on 18 July 2018.

DISCLAIMER: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of SNV. SNV accepts no liability for any damage caused by any virus transmitted by this email.

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