Position Title: Senior Technical Officer, Online HIV Outreach and Marketing
JOB
SUMMARY/DESCRIPTION:
The Senior Technical Officer for Online HIV Outreach and
Marketing is responsible for managing the LINKAGES project’s online outreach
methods promoting HIV services, including through the UpdateStatus.id website
where clients can assess their own HIV risk and book services for themselves. S/he
is responsible for (a) providing technical leadership, assistance and oversight
on online HIV outreach and services; (b) managing and supporting LINKAGES staff
to develop, carry out, and complete deliverables supporting online HIV outreach/services
in a quality and timely fashion; (c) ensuring the quality and use of data across
online HIV outreach and services; and (d) contributing to the Indonesia
evidence base in online HIV outreach. S/he will also be responsible for the
development of the annual and quarterly work plans, budgets, and satisfactory
responses to all reporting requirements for online HIV outreach and service
provision in the targeted provinces. S/he will facilitate coordination of all client-facing
online mechanisms for HIV outreach and service provision with national,
provincial and district level GOI and CSO stakeholders.
This role will guide and oversee four main online outreach
streams that will lead clients to access services through Update Status
including:
· Coordinating
a team of online community-based support staff who will reach members of the
target audience online through individual chats.
· Engaging
high-profile “influencers” and other people with a large following on social
media to promote HIV services and remove barriers to services.
· Coordinating
and implementing periodic online advertising campaigns on a variety of
platforms linking clients to UpdateStatus and contributes to brand awareness.
· Facilitating
partnerships with other online campaigns to link clients for services through
UpdateStatus (like GueBerani, TestJTK, Marlo Chatbot, etc.).
In addition to the above, the role will support UpdateStatus
to build and maintain its brand awareness on social media through posts on the
UpdateStatus Facebook and Instagram pages and offline activation at clinics and
through physical outreach efforts and events. S/He will also be responsible to
coordinate closely with several partners including:
· Creative
agencies tasked to design collateral for all online outreach streams
· Developers
who add and edit features on UpdateStatus website
· Influencers
who need support and guidance on messaging/posting and processing payments
· Community
advisory team members who meet periodically to review UpdateStatus and provide
advice for improvements
· Community-based
organizations that manage the online community-based supporters who help
clients to use UpdateStatus and also offer accompanied referrals to services
sites.
· Platforms
and apps useful for collaboration and ad postings, such as dating apps and Google/Tech
Soup for advertising on Google.
· Other
relevant partners
The position will be based in Jakarta, Indonesia.. Indonesian
nationals are encouraged to apply.
Suitably qualified
candidates openly living with HIV and/or who are representative of the key
populations affected by HIV are also actively encouraged to apply.
DUTIES AND RESPONSIBILITIES
· Responsible for the
development, implementation and oversight of LINKAGES online outreach and
marketing for HIV services in Jakarta, Indonesia (namely linked to
UpdateStatus)
· Maintaining the brand identity
and presence of UpdateStatus, particularly among populations at risk for HIV in
Jakarta
· Collaborating and coordinating
partnerships with a verity of stakeholders to offer clients high quality and
convenience HIV services through UpdateStatus.
· Engaging, guiding, and monitoring
the work of influencers who promote HIV services to their followers
· Supervising and ensuring the
quality of online community-based supporters who implement HIV outreach online
· Lead appropriate local
strategies for related community-based services support at the national,
provincial and district levels.
· Support data collection
activities to learn about the target audiences for online HIV services and
engage members of these target audiences in the program through advisory teams
and focus groups.
· Responsible for the development
of the annual and quarterly work plans, budgets, and all relevant reporting
requirements related to online HIV outreach and services in the LINKAGES
program.
· Ensure the achievement of high
quality results/deliverables in accordance with the targets identified in the
LINKAGES work plan and performance monitoring plan..
· Coordinate with the Ministry of
Health, Provincial Health Office and Provincial AIDS Commission, CSOs and
community groups in Jakarta to support direct service delivery and technical
assistance for HIV community-based services.
· Oversee the production of
timely and accurate technical reports and materials, as required by the
LINKAGES program.
· Facilitate the development and
utilization of appropriate quality control and quality assurance systems for
all aspects of online HIV outreach and services.
· Provide technical leadership on
the HIV CoPC cascade, and facilitate online to facility linkages.
· Monitor all online HIV outreach
and service activities in the provinces
and identify significant issues and provide recommendations to improve the
LINKAGES program.
· Represent LINKAGES at senior
level meetings and conferences
· Directly manage a variety of
LINKAGES Special Experts
· Report regularly on progress
and status of LINKAGES HIV community-based service activities in Indonesia
· Perform other relevant duties
as assigned
QUALIFICATIONS
·
Comprehensive knowledge and
practice of online and social media interventions for at risk populations
·
Understands the HIV-related needs
of key population groups in Indonesia, including female sex workers, men who
have sex with men, PWID and transgender individuals and has worked to support
and implement HIV community-based activities that reduce stigma and
discrimination
·
Excellent and demonstrated project
management, supervisory and capacity building skills
·
Sensitivity to cultural
differences and understanding of the political and ethical issues surrounding
public health issues among key populations in Indonesia
·
Ability to provide strategic
leadership and advice to team, exchange information and collaborate with
colleagues and peers within and outside the organization/project
·
Ability to meet deadlines with
strong attention to consistency, detail, and quality
·
Ability to travel within country
or region and internationally if needed
MINIMUM
REQUIREMENT STANDARDS:
Education/Experience:
· Post-graduate degree in relevant field
· At least five years of online and/or social media
experience
· Demonstrated capacity building, management and
partnership experience
· Proficient in both written and spoken English
language and fluent in Bahasa Indonesian
This job description summarizes the main duties of the job.
It neither prescribes nor restricts the exact tasks that may be assigned to
carry out these duties. This document should not be construed in any way to
represent a contract of employment. Management reserves the right to review and
revise this document at any time.
Interested candidate please submit your CV by the latest 15 December 2018 through the career portal below
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