TERM OF
REFFERENCE (ToR)
Consultant for Sponsor
Relations
I.
PURPOSE:
This Term of Reference is intended for Sponsorship department looking for
consultant to Sponsor Relations Officer to manage sponsorship operation
Eastern zone partners .
BACKGROUND:
About ChildFund Indonesia
ChildFund has
been
operating in Indonesia since 1973. It has its National Office in South Jakarta and a zonal
office in Kupang, Eastern Indonesia. ChildFund’s programs span 8 provinces, 32 districts and 173 villages in Indonesia, reaching approximately 700,000 beneficiaries. The
program value is
approximately $5
m per year comprising a mix of private funds and grants. ChildFund Indonesia delivers
its program in partnership with local organizations and with other
strategic stakeholders, engaging communities, local and national
Government in the variety of sectors including Child Protection, Education,
Health, Emergency Response, Disaster Risk Reduction, Food Security, Livelihoods
Gender. , throughout
Indonesia to
suppport children and youth who are Deprived, Excluded and Vulnerable (DEV) so that they can realise their potential and become young adults, parents
and leaders who will bring lasting and positive change in their communities. More specifically, ChildFund Indonesia supports these children in their different
life stages towards becoming:
·
Healthy
and Secure Infants and Young Children – Lifestage 1 (LS 1)
·
Educated
and Confident Children – Lifestage 2 (LS 2)
·
Skilled
and Involved Youth – Lifestage 3 (LS 3)
ChildFund Indonesia also works
to promote societies whose individuals and institutions participate in valuing,
protecting, and advancing the worth and rights of children
Due to in absent of Sponsor
Relations officer in managing sponsorship operation in
Eastern zone partners area,
therefore Sponsorship unit need a consultant to ensure the continuing the
implementation and execution of sponsor relations activities and the
coordination with program staff in zonal office.
II.
SCOPE
OF WORK
To ensure
the continuing the implementation and execution of sponsor relations operations
activities and do the coordination with program staff in Eastern zone working
area.
III.
DELIVERABLES
§ Maintain the
operationalization of Sponsorship system BRIDGE (SalesForce), LTE (Letter
Translation Exchange), and CVS mobile data collection.
§ Day to day
management for high quality and timely process flow of Enrolled children
profile as per sponsorship standard operation procedure to maintain child’s
quota plan.
§ Day to day
management for high quality and timely process flow of Enrolled children
profile and sponsor/child’s communication to ensure that all child’s communication
such as correspondence is satisfactorily processed and responded to within the
set standards and ensure fast, efficient and comprehensive action on requests
for information
§ Responsible for
coordination of sponsor visits to include itinerary preparation, logistics,
supervision and development of sponsor visit report
§ Develop monthly analysis
of sponsorship information from existing systems and databases and interpret
trends and observations for management action. Develop reports from the
sponsorship systems, manages sponsor inquiries, and coordinates sponsor
visits.
§ Maintain
calendar of key sponsorship activities/events; participate in sponsorship
related processes and events to review the quality of sponsorship monitoring
and reporting systems and tools; practices and processes; contribute to
continuous improvement efforts.
§ Develop and
maintain communication template for publication materials to maintain and
improve sponsor and children engagement in retaining sponsor.
§ Support
sponsorship team in delivering geographic priority transition implementation
§ Maintain monitoring
of the implementation of organizational standards, child’s participation,
sponsor retention and integration of sponsorship with programs as required
§ Remain alert and
responsive to any child safeguarding risks, acquire relevant knowledge and
skills which will enable you to promote strong safeguarding practices,
understand the child safeguarding policy and procedures, and conduct yourself
in a manner consistent with the Child Safeguarding Policy.
§
Other duties as assigned.
IV.
PLACE
OF PERFORMANCE
The consultancy will be based in Jakarta office with
travelling to Eastern partners area in East Nusa Tenggara.
V.
PERIOD
OF PERFORMANCE
This will be a short
term consultancy of one month
implemented closely with and managed by Sponsorship and Partnership Manager.
The consultancy will take approx 5 months with possible extension
depending on needs.
VI. WORKING
RELATIONSHIP
Internal: ChildFund
Indonesia Staff
External: ChildFund
Indonesia’s Partners
VII. CONSULTANT QUALIFICATIONS
§ 2+ years progressive work experience with children and youth in
child development administration in an international not-for-profit environment
§ Strong
interpersonal communicative skills; ability to work and communicate with
employees of all levels
§ Outstanding written
and oral communication skills in English;
fluency in a local language (i.e. French, Spanish or Portuguese)
preferred
§ Experience
and understanding of community and family care issues
§ Computer
proficiency in general office software applications (i.e. Word, Excel, Outlook)
§ Understanding
of sponsorship operations and workflows, sponsorship programming, sponsorship
policies and standards.
§ Demonstrated
analytical and reporting experience
Education and Experience
§ Bachelor’s
degree in international development, child development
or related field and equivalent relevant work experience.
This position
is opened for Indonesian national only.
ChildFund requires electronic
lodgment of applications.
To
apply, please submit your application to apane@childfund.org with
subject Consultant - SR
Deadline for submission the
applications: 04 December 2018
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