On Behalf of ACTED
Title : Appraisal, Monitoring and Evaluation (AME) Officer
Base Location : Palu, Central Sulawesi, Indonesia
Report to : Country Director and Area Coordinator
Duration : ASAP until March 31st, 2019
JOB PURPOSE
The
Appraisal, Monitoring and Evaluation Officer is responsible for the
development and the implementation of appropriate and viable appraisal,
monitoring and evaluation systems that are in line with the ACTED’s
global AME procedures, and contributing to ensuring that ACTED’s
projects and programs perform as planned.
DUTIES AND RESPONSIBILITIES
1. Appraisal, Monitoring and Evaluation Systems
1.1. Technical and Systems Development
a) Contribute
to the development and updating of the country AME strategy, the
consolidated AME work plan and AME frameworks for all ongoing projects;
b) Ensure
that AME findings are reflected and their recommendations are
incorporated in future concept notes, proposals and implementation
plans;
c) Implement
the AME policies and procedures as described in the ACTED AME standard
guidelines and make sure that the tools are followed as applicable;
a) Contribute
to an effective roll-out of M&E collection and reporting systems to
all staff and partners through training, site visits, manuals, and
other technical support as needed.
1.2. AME Implementation and Management
a) Develop
the ToRs and mission plans and carry out assessments, monitoring and
evaluations (baselines, mid-terms, endlines) as reflected in the ToR and
mission plan;
b) Develop
and oversee the implementation of appropriate data collection and
analysis instruments, methodologies (e.g. survey questionnaires, focus
group discussions, key-informant interviews) and data/information
dissemination/utilization plans;
c) Closely
supervise data collection activities and ensure that data collection
teams are organized and resourced as needed, and that they deliver as
per field mission plans and according to data quality standards;
d) Maintain
electronic and/or paper-based MIS systems for tracking and reporting
all quantitative data and information including reporting on ACTED’s 16
global strategic program indicators;
e) Analyze
AME data and produce reports, factsheets with useful statistical
analysis and presentation (charts, tables, histograms, box plots) as
necessary in a timely manner;
f) Measure
and report on qualitative and quantitative input, process, output,
outcome, impact, objective, and goal-level performance indicators for
all projects;
g) Provide data to the Project Development Team for use in preparation of reports to donors and other stakeholders, as required;
h) Contribute
to donor proposals and fundraising efforts (particularly
logical-framework designs, formulation of SMART indicators and AME
budgets) and reports;
i) Provide
AME related capacity building and awareness to implementing partners
and other institutions supported by ACTED as appropriate;
j) Represent ACTED in different forums on AME related issues when required.
2. Learning
a) Contribute
to proactive dissemination and use of knowledge gained through AME
activities among Project Managers, Technical Coordinators and Project
Development Manager/Officers;
b) Contribute
to organizing and facilitating learning events in order to capture best
practices and lessons learnt when a project closes or as required;
c) Document
and share the lessons learnt and best practices on time and ensure that
the knowledge gained contributes to the improvement of projects and
influence the strategic development of future projects and activities;
d) Support
project implementation and improvement by providing timely information
around project successes to be scaled up as well as challenges to allow
‘course correction’ throughout life of the program.
3. Beneficiary Complaints and Response Mechanism
3.1. Oversight of the Beneficiary CRM (only applicable in the absence of an AME Manager)
a) Establish,
implement and monitor the beneficiary Complaints and Response
Mechanism (CRM) for the country mission in line with ACTED standard
beneficiary CRM procedures;
b) Ensure
the effective functioning of the beneficiary CRM and that beneficiary
complaints/feedback is adequately captured, analyzed, addressed and
responded to in a timely manner and utilized by the program and
coordination teams;
c) Oversee the proper management of the project CRM central database;
e) Build capacity and understanding among ACTED staff, partners and contractors on beneficiary accountability and CRM.
3.2. Contribution to the Beneficiary CRM
a) Contributing
to the implementation of the beneficiary Complaints and Response
Mechanism (CRM) for the country mission in line with ACTED standard
beneficiary CRM procedures;
b) Contribute to the proper management of the project CRM central database;
f) Build capacity and understanding among ACTED staff, partners and contractors on beneficiary accountability and CRM.
4. AME Team Management
a) Ensure that staff under the direct responsibility understand and are able to perform their roles and responsibilities;
b) Manage
AME Assistants, Monitors and Enumerators delineating their
responsibilities and follow-up the work plans and day-to-day activities;
c) Ensure a positive working environment and good team dynamics;
d) Manage interpersonal conflicts among team members;
e) Undertake regular appraisals of relevant staff;
f) Identify the AME training needs of team members and discuss plans with the AME Manager for both internal and external trainings;
g) Coach,
train, and mentor AME Assistants, Monitors and Enumerators with the aim
of strengthening their technical capacity, exchanging knowledge within
the AME team;
5. Other
a) Provide regular and timely updates on progress and challenges to supervisors and other team members;
b) Participate
in AME-related conferences and workshops when possible and stay up to
date of best practices and new knowledge created in the field of AME;
c) Perform any other related activities as assigned by immediate supervisor.
QUALIFICATIONS
- University Degree.
- Minimum 2 years of relevant works experience.
- Experience in reporting and data analysis
- Fluency in Bahasa (written and spoken), and English.
HOW TO APPLY
To apply for this position please submit your CV and a cover letter to justine.delefortrie@acted.org no later than 21 December 2018.
Please specify the position name you are applying for (AME Officer) in the ‘subject’ line of your email.
Only shortlisted candidates will be notified.
For more information about ACTED, visit https://www..acted.org/
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